Jacksonville Hotel

We drove in late night earlier morning before our week vacation at Emerald Isle. We called ahead to check availability the front desk attendant was so nice asked our name when we arrived he call us by name and had us all set in no time. They were in the process of renovating but it was so clean. The room was beautiful the decor was bright white and the beads were made perfectly. The bathroom was clean. I was extremely happy with the Breakfast options they had waffles, biscuits, gravy, sausage links, omelets pancakes cereal toast, and several juice, coffee and creamer options. The staff was extremely friendly. I would totally stay again!

Great staff everyone is friendly. My room is Very clean. Breakfast is by far the best I've had at any hotel/motel for complimentary. I'd definitely recommend. Remember it's new owners. They still have they're grand opening banner in the lobby. Give them a chance. You won't be disappointed.

It is now the Clarion Pointe by Choice Hotels. It was very peaceful, quiet, clean, and very convenient for shopping. The staff was very polite and helpful which is always a benefit. They also had a complimentary breakfast with a sitting area. I would stay again. The breakfast is always a brownie in the bag. I literally have no complaints.

When we arrived ,the front desk gave us keys to a room that was already occupied. Then the front desk said there were no more rooms available. We had a confirmed reservation. They finally gave us a room. We had two days of problems with our door. The lock would not open the door when I used the key. We we transferred to another room after two days. The room was clean but we saw roaches in the bathroom. The food was adequate. The only thing I will say nice about this hotel, the staff was friendly and apologetic about our poor experience at this hotel. There was one employee that was very nice and helpful, her name is Ms Tnikia Washington .

We booked a night here since is pet friendly and we r traveling with our dog. The description was hotel but in reality is a motel. To make matters worst the pool was extremely dirty with dead flies on it. We decided to go to eat and when we came back to the room there was cockroaches in the bed! Disgusting. When we went to front office to check out and ask for a refund because, obviously we were not gonna sleep in a bed with roaches we were declined a refund because we couldn’t show the cockroaches. I mean like what?! Please save your $ for a better place. Avoid this one.