InTown Suites Extended Stay El Paso TX

Premium room was 10/10 , quiet , no problems , staff is very attentive especially the GM . Only thing is online is one price and when renewing weekly the price goes up. Yes I know booking online is cheaper but why do rates change when paying another week. Other than that I highly recommend!

It looks nice on the outside but the inside of the rooms are beat up and run down. The bed was as hard as rock. the toilet was loose on the floor, the room was not even close to being clean. the wifi had a decent speed and a decent choice of channels. also the office is not open on sundays so if you need to check in or out on a sunday you are out of luck.||||Other than that this place was overpriced for the quality of the room.

Love this place, very clean, quiet. Everyone works so place is quiet all the time and it's always clean. The price is great, everything worked. Service only 3 starts because can never find someone in the office. Had to come three times to get a room.

The room I got was trash. The blinds were all folded, the dressers are broken and the sink fell completely off from the restroom. I had let them know it was leaking water and they never went to go check it. I got back from work and the sink was on the floor. I did call them and it’s been 2 days and still nothing. I like the location because it’s close to my work. I’ve gotten rooms here in the past and I can’t believe they can’t get new drawers. The price is good but come on at least upgrade the blinds and the drawers. Trash

Be Very Careful – Dishonest “Free Upgrade” Tactics I had a very disappointing experience with this hotel. They pretended to offer me a “free room upgrade”, but after I agreed, they canceled my original reservation and claimed it no longer existed. I was then forced to either pay for the more expensive room or leave the hotel immediately. If you choose to stay in the upgraded room and pay extra, check your stay dates carefully before signing anything. They might tell you it’s for, say, 10 days, but the actual booking could be only for 7 days. After that, they’ll pressure you to check out early or pay more to extend your stay. This was a very frustrating and dishonest experience. I strongly advise anyone considering this hotel to double-check all details and receipts before confirming you