InterContinental Boston by IHG

Five-star stay from start to finish Everything about this hotel exceeded expectations. The staff were friendly, efficient, and professional. The 24 hour access gym is among the best I’ve seen: Peloton bikes, Technogym treadmills and rowers, plus a strength area with kettlebells, dumbbells, machines, and a barbell rack. Good for both cardio and weight training. There is a heated pool. Our room was spotless and well-maintained, with a comfortable bed. Highly recommended.

Fist off my fiancé had a medical emergency biopsy a few days prior to our trip so we tried to reschedule and were refused, we were assured the hotel would be accommodating, my fiancé needs ice packs, the rooms fridge has no freezer, or any room really for anything but the issue the lack of freezer for ice packs we brought in a yeti cooler. After 20 hrs of pain and no ice we decided we had to go since the hotel couldn’t accommodate us. They never asked why we left a night early, The best part of our stay was leaving early so she could get to ice packs frozen. Not a nuke warm computerized mini fridge. Would never recommend this hotel. If I could give it zero stars I would. Disgraceful practices in management, staff friendly, nice, and enthusiastic. View out window had a pc of a window meta

Had an amazing stay in Boston. From check in on to check out the staff was courteous, friendly, and helpful. The room was clean and comfortable with beautiful views. This was my first stay at The Intercontinental but it won't be my last. Top notch service with associates that go above and beyond for guests.

Even though I arrived at the hotel late at night, the front desk staff were incredibly kind and helpful, for which I was truly grateful. The room was spacious and clean, making my stay very comfortable. I also visited the gym in the early morning — it was large, well-equipped, and I had a great time working out. In addition, the breakfast was great!!!

I was very pleased by this hotel and can recommend it confidently. My room was absolutely silent, restful, and clean. The bed was the perfect firmness; I slept deeply. Importantly, I was able to set the room temperature exactly as I liked it. My IHG Diamond and InterContinental Ambassador statuses were recognized immediately upon check in. All my interactions with staff were positive and pleasant due to consistent professionalism and competence, which is why I choose IC so often. In light of its very high standards and fantastic location in Boston, you can’t go wrong with the IC Boston.