Inn At Fox Chase

While they are currently undergoing some construction inside, that did not detract from the experience. The staff was extremely courteous and helpful. The room was clean and well-appointed. The breakfast... (the free breakfast) was amazing! My only reason for not scoring five stars is that I only stayed one night, so I didn't get to experience everything that they had to offer.

The photos on the website are not anything of what you are walking into. I felt Catfished. The attached photo is the lobby. I chose this hotel because the website stated there was a bar and restaurant. There was none. They are doing a renovation that was not disclosed at booking. They charged a 250.00 fee in case we smoke damage the room. My room smelled like smoke as soon as I entered it. Then as I walked into the elevator there was a broken ketchup packet in the elevator that I had to be careful not to roll over with my suitcase. That ketchup packet stuck to the floor until the next evening. It was disgusting. I entered my room and there was a little babies palm print on my mirror in the living room area. It was kind of spooky looking. It was there for the entire 4 nights of my stay.

Our room is very nice. Check-in was easy and everyone was friendly. The breakfast was good and there was a variety of things to eat. We love how close it is to the Parx Casino. They offer rides back and forth, but it was definitely in walking distance as long as the weather is decent. The only downfall at the hotel was the construction going on had one elevator not working, so the one that did work was very busy at times.

Was looking forward to staying here Thursday 3/20. Booked directly through them over a month a half ago. Went to check on reservation through the app and it was suddenly cancelled (it was there 2 days ago). Called to see and was informed they are closed due to construction. I got no phone call, no email. If I hadn't of looked on my own we would have showed up to an empty hotel. Luckily got a res at the sleep inn nearby. Extremely unprofessional and unacceptable. Never stayed and never will because of this, very disappointing.

Don’t trust the Expedia reviews listing this place as excellent. We stayed three nights and it sucked. Cons- rooms are not as advertised, they’re awkward to get into, there is no evening maintenance (if any at all, so if something doesn’t work, good luck), no “soaking tub” unless you’re a toddler, wallpaper was peeling, ceiling was peeling, bed was hard as concrete with spring thrown in, lighting is really minuscule, curtains don’t close unless they’re pinned, drawers were broken (in both rooms.. we moved the first night due to no lighting in the bathroom working), some outlets worked/most didn’t, bathroom had no ventilation, ice maker only worked in the sixth floor, no water refill stations or even fountains … Pros- stable wifi, decent breakfast, water stayed hot and heated quickly… tha