Homewood Suites by Hilton Providence-Warwick

My family and I rented a room here for the weekend and what a great stay it was. We enjoyed the pool and jacuzzi very much! The hotel itself is well kept and the staff did an amazing job at assisting us. I’d also like to give a special shout out to Mariah who works the front desk, she’s very attentive, helpful, and was there for whatever we needed! I’ll definitely be returning and hope she is there when we do! Great hotel and job well done Homewood staff.

Staff is friendly. That is the only plus A lot of family's are this hotel. i was told that insurance companies place families there for home damage etc. I dont believe what I was told. If you are on business stay some where else. Someone cooked fish in room, Entire floor smelled disgusting. Hotel needs to be refreshed.

Positive: Kitchen amenities and daily breakfast Negative: Bedroom was a little smallFurnishings need updating especially those that store clothes- built ins would be better than old bureaus

Stayed here while in town for the Patriots-Texans game. Location was convenient, but property is not well taken care of and is not up to usual Hilton standards. I typically stay at the Garden Inn down the street but was moved from there as it was overbooked and was told this was an “upgrade” Floors of the room were dirty and would turn your socks black if you didn’t wear shoes. Clumps of hair, dirt, and other trash was swept under the counters/tables rather than vacuumed. Furniture was trashed with rips and stains. The smell of chlorine in the lobby and hallways will knock you out and if that doesn’t the stench of cigarettes in the room will get you. The breakfast was disgusting. If it wasn’t such a quick trip and if there was availability in the area I would have switched properties. If

Disappointing Stay – Not Up to Hilton Standards We recently stayed at the Homewood Suites in Warwick, RI for a family trip to attend my niece’s wedding. As a long-time Hilton customer with many positive past experiences, I was expecting the usual high standard. Unfortunately, this stay was extremely disappointing. Our flight was delayed, and we didn’t arrive until nearly 1:00 AM. I had called ahead to confirm our reservation would be honored, and was told it wouldn’t be a problem. However, the room we were given (Room 100) was in unacceptable condition: it had a strong smell of cigarette smoke and something else unpleasant, a broken bedroom door that wouldn’t close, and a loose electrical outlet. When we asked to switch rooms the next morning, we were told nothing was available and were