Homewood Suites by Hilton Ankeny

I had a fantastic stay at Homewood Suites by Hilton Ankeny. The room was extremely clean, spacious, and well laid out, with a full kitchenette and plenty of space to relax and feel comfortable. And HBO? That was an unexpected bonus that genuinely impressed me! What truly set this hotel apart, though, was the customer service. From the night manager to the overnight support staff, every single person I interacted with was incredibly courteous, welcoming, and friendly. No matter the hour, I was treated with kindness and professionalism from check-in all the way through check-out. That level of consistency in service is rare and deeply appreciated. So much warmth, you easily forget all about the crazy cold weather in Iowa haha. While room service could use some improvement, everything else

My husband and I had a staycation here a few months ago and I have been meaning to write a review. The hotel is at a great location just off I35. Well kept hotel and friendly staff (the guy at the front desk was so pleasant and nice to talk to). There is a gas station just down the street as well as Outback and Waterfront restaurants. The best thing about this hotel was the breakfast. They had THE best carnitas (shredded pork) I've ever had. In fact they were better than any Mexican restaurant. They were so good I wanted someone to give me the recipe. I want to stay again just so I can have them. Ha! Ha! We enjoyed our stay and it was very pet friendly. Will definitely stay here again.

Hilton is typically our preferred brand, and we chose this location in Ankeny based on the positive reviews, appealing photos, and the note that it had been recently renovated. Unfortunately, our experience felt nothing like what was described online. We were not placed in a recently renovated room, and it looked nothing like the pictures. I understand there can be variations, but our room felt old and worn with a drab atmosphere. There were stains on the ceiling and walls, wallpaper peeling under the sink, and very poor lighting—especially in the bathroom. The bathroom door cleared the toilet by less than an inch, so you had to stand to the side just to close it, and there was no door separating the bathroom from the bedroom. We also had only one kitchen chair. Cleanliness was disappoin

Positive: Very clean. The room was laid out really well. Negative: We could not get the pillows comfortable.

VERY quiet location and on the night we visited, they weren't busy so we got an upgrade with our Hilton Honors membership. Staff as attentive, however we had very limited choices of food for breakfast as we arrived at 9:15. Some things were completely out and no one was around to ask for more. Recommend you get there earlier than we did to get all choices.