Home2 Suites by Hilton Boston South Bay

We had a lovely one-week stay at this hotel. The breakfast was great, and the staff were warm, friendly, and very accommodating. When it was time to check out, they were incredibly understanding and helpful. My son, who had just been accepted to university, had some of his belongings still in the room, and the staff allowed us to carefully move them to his dorm without any issue. They also kindly let us have a late checkout so I could finish my work without feeling rushed. We are very grateful for their kindness and excellent service. Highly recommended!

Only gave it four because it’s not a five-star hotel but it’s a five-star stay at a four-star hotel! Love the location. Close to the T. Food and shopping options in the area are many and varied. The staff are pleasant and kind. I had a problem with my digital key working on the elevator and the gentleman tried to reset it and apologized multiple times for the trouble. This hotel is clean, smells good, has good parking in a safe area. Rooms are spacious and I love the suite. This is our favorite hotel in the area. It has everything we need.

Rooms are nice and big. Large comfy bed. Good shower. Kitchenette if needed. Access to laundry and drying machines if needed. Location is about a 5-10 minute walk to the nearest underground stop but also right on the edge of a large shopping district.

Positive: The hotel is a short walk to a huge shopping center including restaurants. It was super convenient as we were dropping our daughter off at college and this helped for last minute items. Negative: I feel like some of their lobby furniture could use a good cleaning or replacing.

comfy beds - even the sofa bed was decent. Quiet, clean room. We arrived late and slept late and didn't hear other occupants. Either they put us in a deserted section of the hotel, which was thoughtful, or the sound insulation is quite good. We didn't seem to be able to control the room temperature, but it was acceptable. The person at the front desk was pleasant and gracious despite me being a bit off my game at 1am.