Holiday Inn Express & Suites Plano East - Richardson by IHG

The staff was very friendly and welcoming during my two-night stay. My only concern was that the room fixtures felt a bit unstable; specifically, both the sink and shower faucets were quite loose when used. Aside from that maintenance issue, it was a pleasant stay with no other complaints.

Super friendly staff! Martinez and the young lady at the front desk were very helpful and welcoming. All staff members including house keeping and breakfast staff were very friendly as well. The rooms were very clean and I felt safe as a solo traveler with my pet. ($75 pet fee per stay) The parking lot was well lit so I felt safe letting my dog out to use the restroom at night. Solid free breakfast and they have a 24 hr coffee and tea machine in the lobby. Highly recommend staying at this location 👍👍

Stayed here twice so far. THE MOST IMPORTANT THING…they have the cleanest sheets and blankets!!! Thank goodness. Nice staff. Good breakfast. Clean establishment. But the clean sheets makes it all worth it.

Positive: Very clean and breakfast was really good. They accommodate a crib for my baby Negative: ""

This was the second time we had stayed at this location while visiting family in the Dallas area. We were close to many of the Dallas attractions and good restaurants. The staff is very helpful and the hotel is clean. Maid service is very good, too. There is a good variety of hot breakfast choices everyday along with fruit, breads, juice, cereal, oatmeal, and yogurt. The pool was wonderful. It was warm and relaxing, not cold like so many others. We plan on staying here again when we visit in the fall.