Holiday Inn Express & Suites Natchez South by IHG

I stayed here last night on my way to NOLA. It was adequate but that was about it. Once I entered my room, I found a used wash cloth in the bath tub and no hand towels or wash cloths. In the morning, preparing to shower, I found yet another used wash cloth behind the curtain. The room was clean otherwise but shows signs of wear that could use attention. There is only one grab bar on the side of the tub/shower but none in the shower. The floor of the tub is very slick and I was lucky I did not fall. The breakfast also did not meet the usual standards as there was no oatmeal in the vat and no pancake batter in the pancake maker. A young man was tending to things but was sitting watching TV instead of addressing these issues. There WAS warmers with the usual breakfast meats and eggs

Okay so this is rated as a two-star hotel and that's exactly right. Nothing is really wrong but certainly nothing is above mediocre. The staff spends all their days on the phone just web surfing so that explains why nothing is really right. Took two days just to get some clean washcloths. The television in the gym doesn't work cuz you can't find the remote but that's all right because there's no water in the water cooler no towels in the towel bit and the air conditioner doesn't work so you probably don't want to stay there anyway. The only thing this place is really got going for it it has a bunch of electric vehicle chargers both Tesla and the old style. About half of them work so that's something half of them don't work so that's something else. The breakfast is a bit of a struggle alth

Positive: Location Negative: 1. The hot water took forever to get hot. 2. The room phone did not work3. Consistently had to ask for towels. No housekeeping on staff Christmas Day. 4. No extra bags for trash5. The ventilation system stopped working 6. The room carpet was filthy

Horrible service, rooms and breakfast. Our first room wasn’t even cleaned (dirty towels on floor and treated beds), the next room had an awful smell that didn’t go away. Water pressure not enough to take a suitable shower, loose tiles in bathroom, dirty and dingy furniture. This location is quite dated and would make a killing if some remodeling was done. Breakfast was laughable-watery, powdered eggs, bagels expired and frozen sausage in the middle. Hint: people eat with their eyes first. Next time, we’ll be going to Hampton Inn next door and giving them our business.

So disappointed in this hotel. Natchez is a beautiful town, but this hotel was awful. Cigarette butts were all over the front entrance.The first room we were sent to had not been cleaned. The second one had no towels. The breakfast food was awful. One of the housekeepers had a big dirty dog with her. The place was just NASTY! It's a shame because we have always enjoyed staying ag Holday Inn Express.