Holiday Inn Express & Suites Milford by IHG

I had stay in this hotel for 7 weeks now, two weeks at the time, and so far so good ! My room got clean in a daily basis, breakfast every morning and the front desk rep. Are fantastic, very professional and always willing to help if anything is needed. I think what makes the difference is that if you need anything, is right to ask, don’t assume that is going to get done just because your paying for the room. I had asked the front desk for stuff the I need and they have been very prompt to do it and very courteous about it. Good people to work with , again very professional, respectful and courteous.

At first I liked the hotel until I started noticing stuff. The phone was broke and I went to the front desk to let someone know with the hopes of it being fix or replace. Well that never happen. Next day went down for breakfast which was decent but coffee station wasn't clean, coffee Creamer was splattered and crusted on bottle and shevles. They were serving milk,yogurt,boiled eggs in fridge that wasnt at the right temperature. My partner and I had to keep going to the front desk for towels and wash cloths. No one came to clean the room, we were there for four day. The pool was dirty,when I complained to the worker he just blame it on the kids that had lotion or oil on their skin but it was more then that. At the bottom of the pool it look like leaves and dirt. Couldnt really watch tv beca

Everything was awesome. The room was clean. Staff was nice, breakfast was awesome. Pool was great albeit a bit cooler than my preference. The bathrooms were clean. The amenities were great. I just wish the pillows were a bit better but that's a global thing. A couple of gas stations in the area with fully stocked convenience stores. The mall was also nearby. The only thing that could possibly make the hotel a little better would be electric car charging stations.

Red flag! Do not stay here!! Shower rod was pulling a tile out of the wall, they came to look at it and said oh that’s a 2 hour job and didn’t fix it. Sink backed up every time we used it! They NEVER cleaned our room! I had to ask for towels everyday, and multiple times as a reminder. Front desk wouldn’t even look up at guests checking in just saying “rooms aren’t ready yet” without even looking to see if it was already a current guest. This place is well below any standards I have, unfortunately we don’t get to pick the hotel since we stayed for a hockey tournament and the tournament assigns the hotels to teams. We have already contacted them to take this hotel off their roster of hotels! Literally telling my kids be thankful for what we have at home. It’s unfortunate to spend money away

Very nice hotel. Breakfast was good and hot like advertised. Rooms were nice and shower was very nice. Had all the shampoos , body wash and lotions from Dove. Easy to find and convenient location off of Route 95