Holiday Inn Express & Suites Atlanta Airport NE - Hapeville, an IHG Hotel

Everything was perfect, a clean room and a nice place. Not a complaint, but the person checking us reminded me of my drill sergeant. A “hello” and a smile do wonders, especially when you are traveling and tired. But she did her job.

The rooms were clean & spacious. Super Comfortable Bed & Pillows! The Water Pressure in the shower was the best we’ve had in our life! It felt heavenly, especially after traveling. Thank you, those kinds of things Do matter & are the reason for me taking the time to give a good review! Kudos for making comfort a priority in a busy city environment.

Front office staff were nice! Hotel was clean and breakfast was good. They even had turkey sausage which is a rare find at hotel continental breakfasts. The only downside is you have to pay for parking daily. Although it is a nominal fee of $10, it's still worth noting.

Positive: The breakfast was better than expected the room was nice and big for 3 people and the morning of the checkout staff person and breakfast person had wonderful personalities. Negative: The light was out near the couch.The welcoming staff were professional but not overly friendly.And the staff who said she would bring a pillow and extra blanket for the sofa bed never I brought it.

As someone who frequently travels solo for business and leisure, I am always highly selective and mindful of the environments I choose to stay. Cleanliness, comfort, professionalism, and a strong sense of security are non-negotiable priorities. For these reasons, I consistently choose Holiday Inn Express whenever possible. I have consistently experienced an exceptional standard of service across various locations. The staff is courteous and professional, the rooms are well-maintained and secure, and the atmosphere is welcoming and reassuring. I’ve never encountered any issues during my stays; the entire property, including the surrounding grounds, is always impeccably clean and well cared for. I wholeheartedly recommend Holiday Inn Express to any traveler seeking reliable, comfortable, a