Hilton Garden Inn Boston/Marlborough

Cleanliness was far from the Hilton standard. A long red strand of hair was found on the empty shampoo bottle. Scattered mold and white 'marks' on the chair... Broken door handle and missing pieces of the draft stopper made security of walking around comfortably in your room, feel kinda iffy. this hotel is LOUD. I was placed on the 4th floor towards the exit, there is nothing dampening noise in the hall or from your neighbors. They charge for parking even though at booking, there wasn't anything notifying you of that. $6 bottle water in your room, no free breakfast option.

Positive: I dropped my wallet at the parking lot. A guest found it and the staff at the hotel held it safely for me. It would have been a huge issue for me so I was very grateful for the honesty exhibited all around. Negative: ""

Rooms are spacious and CLEAN, hotel is quiet all the time, staff is courteous, pool is a nice size with on site showers, workout room has everything you need for a travel workout and more, the breakfast is AMAZING with freshly made to order omelets, pancakes that are fluffy AND taste yummy, avocado toast that will excite your taste buds and French toast we didn’t try. There are also cold breakfast options like fruit, cereal and breads. They also have a restaurant on site that’s good for a quick bite.

The hotel restaurant was closed for the evening when I arrive at 6:00 PM. The room was fine and clean. The TV has no streaming services but up to 20 different religious programming channels available. There is a dryer available for guests to dry their bathing suite but you need bring quarters or download an app. The breakfast is not included and the cold breakfast is $10. (A number of the other hotels in the area are less expensive and include a hot breakfast buffet along with a continental breakfast.) This hotel is about $100 more a night than other business hotels in the area but I didn't find anything that made it worth paying more.

Service was fine. Rooms are nice. My only real complaints was no breakfast for their guests unless you pay. It's so much easier with kids to find hotels that offer breakfast next time I'll find one of those. Also you have to pay $10 for parking. Feel like that should be a given for guests. There was plenty of spots. Money grab.