Hampton Inn & Suites Concord Charlotte

Needed to check in at 2:45, the front desk work who was really nice, told me it would be $35 to check in 15 minutes early. This is the ONLY Hilton brand hotel that charges an early check in fee! If you have rooms available, check people in, but no they want to penny pinch there customer. I would never stay here, stay at here Embassy Suites down the road.|| Also, the room is musty, beds not clean and again, the worst off property management yo could ever think of….. I bet they put this hotel under new management soon or sale it! There is a reason this hotel is the cheapest Hilton brand in the area, SKIP IT!

I literally just got home from staying here and had an amazing experience. All the negative comments definitely wasn’t with my experience. Microwave in my room, breakfast was amazing, entire hotel was spotless and smelled amazing. Received a text on our first morning asking how our stay was and also to say Happy Valentines Day. Alaysha and Kelvin were wonderful. Very happy with our stay. We were here for a convention at Embassy Suites; which was sold out but glad they were. Our friends stayed there and definitely not worth the money.

Positive: The breakfast - people were nice. Negative: The pool was closed and it was 110 out - they said the guy that fixes it wouldn’t be in till next week? No one gave like another option to us. I mean get someone else to fix it. I think I should get a discount - our fridge hardly worked

My family and I stayed at the Hampton Inn Concord NC on Weddington Rd from 11-22-25 thru 11-28-25. My first experience with check-in was a not so pleasant one. The Front desk clerk that checked us in gave me the wrong key on a different floor. We had 3 people (including my 89yr old Mother who is on a walker) with a LOT of luggage on the cart, on the wrong floor, trying to get into someone else’s room,,,,,And,,,,it was late. Finally got that corrected with the 2nd Front desk clerk, however, the key machine was not working and we could not get into our room, so therefore, Maintenance had to let us in the room and then bring our keys to us later on. KUDOS to the maintenance man who brought our luggage to our room and was very helpful. The 2 bedroom suite layout was really nice and the room w

This, hands down is the best hotel in America. Devonte and his crew (mae, chris, helena..etc) are amazing! We were there during a snowstorm and the team made us feel like family. The shuttle is so convenient! We will only stay here in the future. We are so grateful!