Hampton Inn & Suites Boston Crosstown Center

First thing to note: there is no shuttle from the airport. Our Uber cost $26. ||I did get a text from Daniel before we arrived, asking if I needed anything, so thinking it was just an AI text, I kind of snottily answered that we had just landed and still had to get through passport control, get our luggage, then get an Uber. The responding text advised me that they had a shuttle to various other attractions so I answered that that didn't help me much. ||Anyway, the Uber dropped us off and Daniel was actually working at the front desk, so I felt like a dummy, lol. He was very friendly and welcoming. When I booked the room, I had asked for "top floor, quiet room please", as I always do. The day before, I had received a text telling me I could check in and choose a room. Well, I chose incorr

I stayed at the Hampton Inn & Suites Boston Crosstown Center for four nights during a business trip, and had a great experience. The location is convenient, with easy access to downtown and public transportation. The room was clean, quiet, and comfortable—perfect for getting work done and resting after long days. The staff was friendly and accommodating, and the complimentary breakfast was a nice bonus. Overall, a reliable and comfortable stay for business travelers. I’d definitely return on future trips to Boston.

This is a perfectly fine hotel. Hampton Inn is a reliable brand and this place is no exception. The reception, the public spaces, our room, and the amenities are all just fine. The parking is in a multi-level garage that relative to any other city is reasonably priced. It is located in a place that seems convenient for many people visiting Boston on business, especially in the medical fields because it's right next to a large Boston University medical Center. My downgrade on stars for location mainly comes from the fact that the surrounding area is a little sketchy. I would not suggest walking at night. Even in the daytime there was out in the open and obvious drug dealing. I saw heroin and hypodermic needles being exchanged right out in the open and many used hypodermic needles on the sid

Very comfortable and clean Parking is very close two minutes walking distance I was very appreciative of the bed that was comfortable and I would say on the first side, which I always prefer The only thing there was a lot of sirens in the morning. It didn’t bother us, but for the sensitive ones it might the hotel provides earplugs. Also, I wanna say that my partner enjoyed the war pool And I really appreciated it as well the ability to connect Netflix from our devices. Also, last thing we never felt unsafe during our stay there.

It was a bit loud outside, and the TV didn’t work at first, but I was able to adjust the HDMI cord and get it working. Room was clean, morning breakfast good. I didn’t use any amenities. The front desk people were very kind. I did notice unhoused people nearby. They were outside the hotel area and not causing issues, and security was present. I walked from the garage to my room around 1 a.m. and felt safe. There is a nearby hospital, so there is foot traffic to and from the garage throughout the night, which explains some of the activity. Overall, I felt comfortable during my stay.