Hampton Inn Brattleboro

My husband stayed here in October 2025. Found multiple bedbugs in his room on the night stand when he woke up in the morning. Told front desk and clerk became agitated that the Hampton Inn does not have bed bugs. This was the second room he was relocated to due to the first room smelling of sewage. This was a very expensive one night stay since when he returned home we had houseguests due to a family funeral and he had throw out his clothes, briefcase, luggage, and have his car cleaned. Nightmare.

I cannot say enough good things about this hotel. We came for the Brattleboro in Miniature weekend and just left (Dec 12-14, 2025). We had my 7yo daughter and 9yo niece with us and they had a blast at the hotel. The hotel was very welcoming walking in with holiday blowups and decorations making it feel so festive. All the staff we encountered were gracious and friendly, exactly what you imagine Vermonters to be like from what you hear. They had signs about ongoing renovations, but we didn't see or hear a thing to disrupt our time there. All that we did see looks nice and new and fresh. Their pool area is amazing, we spent Friday night there. They also have a nice hot tub to relax in. There are towels provided in the pool area, so you don't have to use your room towels. There is an accessib

Positive: Friendly staff. Clean room. Nice towels. Nice variety for breakfast. I love all day coffee! Negative: Room 308 had a sulfur smell. I alerted staff

We had a very poor experience overall. I wished I had listened to previous reviews and not assumed that it would be fine now that their renovations are complete. There are a laundry list of small complaints (terrible soundproofing being the worst, and the $300 deposit that other reviewers mention) but nothing tops that we were put in an unsafe situation by staff and then it was handled poorly. Late on our first night, the front desk person on duty Robert gave a group of young adults who sounded intoxicated keys that worked for our room. We had a frightening experience of them loudly complaining, swearing, generally being rowdy, and banging on our door. If we didn't have the deadbolt on, they would've gotten in. The room phone inexplicably didn't have the number to call reception, after

So, we stayed here for 2 nights. The first night we checked in, when we got to the room we noticed it was a little warm. No big deal, we turn down the thermostat and then leave and go to dinner. When we return approximately 2 hours later, the room was still warm. We call the front desk and the woman comes up and plays with the thermostat herself, and tells us that the maintenance man won't be in until the next morning. So I ask to be moved to a room where the A/C works. She tells us that the problem is that we touched the bed (we turned down the sheets) and now she can't sell the room since housekeeping has to clean it. I tell her that she shouldn't sell the room anyway, the air conditioner does not work. She then, unhappily, goes downstairs and gets us another room. The room she moves us