GrandStay Hotel & Suites Ames

GrandStay Hotel & Suites in Ames offers a comfortable and convenient stay. The staff at the front desk were supportive and efficient, and the check-in process was quick and smooth, which I really appreciated after a long day of travel. The hotel provides a free breakfast for all guests, though the options are somewhat limited. The rooms are spacious and clean, making the stay pleasant. A nice plus is the kitchenette in the room, which comes with utensils and is useful for longer stays. The only issue I noticed was that the room heater was not working as expected. This may have been due to the extreme cold weather during my stay, but the heating was not effective enough to warm the room properly. Overall, it’s still a good option if you’re looking for a clean and comfortable hotel with fr

Positive: The layout of the room was nice. Negative: The toilet was awful, the air conditioner only worked in the main room not the bedroom, and the floor was so dirty my kids feet turned black within 10 mins. It felt like there was no air movement &any wet towels stayed wet no matter what. Huge dog fees.

First glance, it seemed like it would be an okay hotel experience. Reviews were mixed, but our family usually gives the benefit of the doubt to the good reviews. We were greeted by a happy hotel staff member at the front desk. However, he and his coworker expressed that they were stressed as the hotel had never been booked this full before. We get to the room. It's not clean. Mold growing in the tub. dirt on the floor. large pretzel debris in the pull out bed. The pull out "bed" is the main source of contention. There was no bedding provided anywhere in the room for the pull out (and yes, we reserved a two bed room). We knew they were busy at the front desk, so my husband went down to get bedding. They were able to provide sheets and a pillow, but no pillow sheets or blankets were availab

One word - dirty. Lobby area looks nice and is clean. Hotel pictures show a pool and hot tub. There is no hot tub. It is tiled over. Reserved a 1 bedroom suite. Bathroom had hair on the floor, dried toothpaste splatters on the mirror, and 2 tiny bath towels. Shower had the big bottles of shampoo, conditioner, and body wash mounted to the wall. The conditioner in the shower was empty. Bathroom wall vent had thick dirt and dust on it. Couch and armchair in living room both had multiple stains. The pull out couch bed was a thin mattress that you could feel all the springs through - no padding. No bedding available in the room for the couch bed. I called the front desk and was told to come down and grab some. The sheets I was given had multiple small holes in them. Walls in living room with la

Very clean rooms. Hotel staff was very kind and courteous even when checking us in at 3AM. It was very much appreciated after fighting bad roads all day and night. The beds were nice and comfortable. The shower was nice and hot. Will definitely stay again when we return to Iowa.