Four Points by Sheraton Richmond

Richmond, VA · Hotel

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Richmond
#30
of 129 hotels
City Percentile
73%
rating percentile
Address
Four Points by Sheraton Richmond, 9901 Midlothian Tpke, Richmond, VA 23235
Phone
(804) 323-1144
Website
www.marriott.com/en-us/hotels/ricfp-four-points-richmond/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

Four Points by Sheraton Richmond is a hotel located in Richmond, VA. It is one of 129 hotels listed in Richmond. Its 4.1-star rating is above the Richmond city average of 3.6 stars. There are 10 photos associated with this location.

Customer Reviews

oldtiredmom · Nov 2025

Excellent staff, location and amenities.|We used the gym and had breakfast our room was great too. Attention to detail was noticeable…. Hot coffee in the morning available in the lobby and lemon water available in the afternoon/evening. |Parking was easy… perfect stay.

Joseph · Jan 2026

Positive: The room and hotel itself is kept very clean and the staff is friendly and professional Negative: ""

★★★☆☆ 3.0 Keith Gosselin · Nov 2025

Nice physical space, pretty views of the lake behind the hotel. Elevator is unique. No hot water though for 2 days, staff said they had requested maintenance to fix. Staff was mixed, really nice manager asked me about my stay. But no one handled my Bon Voy gift card well, still hasn’t been processed. And Fox channel went out in the middle of the Lady Gamecocks game, 😮‍💨. Others may have better experiences.

★★★★★ 5.0 Joey Langley · Jan 2026

Wife and I stayed overnight 12/31/25, King sized bed. ALL of our experience at this hotel was great. Bed and pillows comfortable, surprised with 70" TV, when we were/did watch Ohio State Football game. Clean, and restaurant breakfast (had to purchase) was very good. At outset male Receptionist we had, Dominique, was very pleasant, helpful, well dressed, and professional - we were impressed with him. Note ladies - has only a shower, with showerhead fixed to the wall.

★☆☆☆☆ 1.0 Jeff Angielski · Dec 2025

They have a hot water problem across the hotel. Was there with many families and all experienced the same thing. Cold shower Friday night. Lukewarm water Saturday morning. Cold shower Sunday morning. Staff was nice enough when brought to their attention. But they just shrugged their shoulders and said, “Water is tepid again, huh. Sorry.”

Services

HotelMeeting planning service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.