Fairfield by Marriott Inn & Suites Cincinnati North/West Chester

Great location, near the highway and tons of food choices nearby. Lobby was spacious and great place to hangout if you were allowed to utilize it - the staff shuffled everyone out of the lobby at 10 pm "for cleaning" until 6 am. Although the front desk was open 24 hours, the lobby you walk through apparently is not. We were mandated to stay at a host hotel by our sporting event and we were never advised that at 10 pm we would be "sent to our rooms." No where on our reservations or information listed on their website did they ever state "Lobby Closes at 10 pm." The front desk never told us this at check, not that it would have mattered as we couldn't change our reservation at that point regardless without losing our deposit and 1 night stay cost. Funny thing, the workout room,however

The management at this location is terrible. I don't cate how long you e been working for fakestone properties. your know of marriott and fosse is child like. Your response and actions to a working woman that is not on section 8, welfare, and child support to survive is worst I've ever seen. This woman doesn't deserve her job or her title. And what is that fishy smell at the desk? The day I arrived it smelled like a fish exploded on the desk. And the night auditor that helped me that night is from other properties. She's not even close to being a guest service representative she's more like the opposite. She exists to hurt and hate on black women like me. That's why she's there. She is not real. She should also be fired. I should never have to ask a woman,working woman have my personal bu

Positive: very clean, right off the expressway Negative: no swimming pool or hot tub

Kendra, Shawna & Vanessa were wonderful to work with for our team off site training. Kendra made it easy to reserve a block of rooms for 9 people, all arriving & departing on different days from all over the country, and the meeting space for two days. She communicated really well with me. The rooms were clean, gorgeous & spacious. The entire hotel was spotless at all times. The breakfast was amazing including Red Velvet waffles! This will now be my go to hotel anytime my team travels to me! Boulder Care thanks you all!!

NOISY LOUD HOTEL; DO NOT STAY HERE IF YOU WANT TO REST OR WANT TO GO TO SLEEP BEFORE MIDNIGHT. Initially wanted to like this hotel. Stayed here once before and had a great experience. However, that was not the case this time. Upon check-in, I was greeted by numerous, loud, disrespectful kids running around the entire hotel like it was their playground. No parents or anyone advising them to respect others. The noise continued until about 11 pm but started back again by 8 am. 2nd night it was worse and lasted until 11:30 pm. Everything else about this hotel is great. However it is a loud hotel and was noisy for most of our stay. I will not stay here again in the future. Numerous other options in the area. Will also likely avoid all Fairfield Suites in the future as well. It’s obv