extend a suites - Des Moines

fter a 24 hour drive and barely getting any sleep driving up from the West Coast we stumbled upon the Extend a Suites, the lady at the desk was very nice and helpful, it was around 12 am. She told me that we needed to look at the room because they did not offer refunds. The first room I looked at looked clean however the TV was on and one of three beds wasn't made properly. So I checked out another room and it appeared clean and would've been sufficient. I booked for four nights and within 5 minutes of paying and realizing we had to leave the 4th night I booked I called the front desk and told them that I had made a mistake and only needed 3 nights as we would be leaving the 4th day. She informed me that there were no refunds and I had assumed in my sleep deprived state that only converted

This place honestly does not even deserve 1 star. I made arrangements to stay with someone while working the Iowa State Fair, & this is what she booked. I stayed here 11 nights and I have no clue how I made it through. Upon arrival plenty of sketchy people loitered the parking lot which is something that we learned was normal there. We were constantly killing roaches everywhere, the walls & the bathroom especially. With it being infested with roaches no food could even be left out which was a huge pain with 4 girls in 1 room and a mini "mini fridge." Laundry was a huge pain in the ass until about 7 days of being there, they finally understood we were working and could only wash our clothes after we were off. People actually live in this motel & they don't exactly seem like the best pe

My girlfriend and I stayed there last summer our lease was up on our apartment and decided to go to this motel as they do weekly rates so we could look for a place over in that area or in Ankeny minutes away. It was a straight nightmare... Roaches, bed bugs, drug addicts, prostitues having trucks pull up in the back, mexicans drinking in the parking lot, weird smells in the hallway like ppl doing drugs in their room, filthy carpet, management only cleans and exchanges towels once a week sometimes not at all. Management is also rude and disrespectful to customers... The wifi is terrible, I could go on. The old saying is true you get what you pay for. Please do yourself a favor and go somewhere else even if it's more expensive... Especially if you have kids because there is some real sha

Cheap, but smelly, saw a bug in the shower, and hotel does not provide shampoo/conditioner. Also this hotel allows long term tennants so it feels a bit like a sketchy appartment complex. Still it was very affordable, comfortable enough, and I would probably stay here again.

Worst hotel on earth. Does not even deserve one star. Spend the money and get a better room somewhere, anywhere else. All this place deserves for rating is a 55 gallon drum of gasoline and a match and never speak of this complete dump again....ever. Filthy from floor to ceiling. Lights did not work in the room. Ply wood on all the windows. The pool that was advertised online was, of course, " down for repairs". Probably the biggest meth/Crack kitchen in Des Moines. Sketchy people outside lottering all day and night. I am ashamed I let my kids spend one second in that crack den. Service stunk!!! I accidentally forgot my son's favorite stuffed animal that he sleeps with and called back to ask if they could look and basically got told to "get screwed". "They already threw it in the dumpster."