Courtyard by Marriott Richmond Scott’s Addition

stayed here for a work trip for 2 nights. Was on the 5th floor. Some outside noise but good sleep quality. Nice spacious rooms and mine had a big balcony. Hotel was new and clean. Gym was big and had good equipment. Good location - got Uber easily. Good value for money. ||Did not like the fact that housekeeping was not provided for a 2 night stay. after being at work for 12 hours, coming back to messy bed, soiled towels and no coffee in the room kind of defeats the purpose of staying in the hotel

Unacceptable Sanitary Issues–Bed Bug Infestation and Dismissive Management. Avoid This Hotel! We stayed for a weekend with a large portion of our family for a family celebration. While the pool was nice, the food at the in-house Bistro was decent (although expensive), and the location was convenient to the local restaurants in Scott's Addition, our experience was overshadowed by a serious health and safety issue. We discovered BED BUGS in our first room, and shockingly, the next two rooms they moved us to also had bugs. Finding infestations in 3 separate rooms is appalling. When we pointed this out, a staff member dismissively claimed they were "just debris." Debris does not have legs—and even if it were just dirt, that would still be an unacceptable level of cleanliness for any hotel. ​

Great hotel, beautiful. Only downside was the hours for the pool. It works have been nice if it opened before 9am.

The staff was all incredibly helpful and friendly and the hotel was kept in great condition. The rooms and beds were very comfortable and spacious and a really nice lobby space and bar. I was nervous after reviews, but they had signs explaining the parking situation at the checkin desks and we were able to get spots in the inner hotel lot marked spots each of the 3 nights of our stay with no issues. They also have a lot right across the street with plenty of spaces and in view of most of the hotel rooms with a crosswalk on the street. It is a bummer having to pay the $15 for parking versus being included, but the price is a lot less than independent garages would charge. It was an easy walk to Scott's Addition with a ton of options and incredibly easy access to the interstate. We were very

Convenient, but the noise was horrible. It sounded like we were on a drag strip. There was no TV service on Friday and Saturday nights, and most of Sunday, with no offer of compensation. You had to get on your knees to use the safe or microwave. The refrigerator was a "micro"... ridiculously small. The hotel policy was that there would be no housekeeping during a three-day stay. There was no bottled water in the room. There was no coffee in the lobby except from a dispenser at $2.50 a cup. I would never recommend this property to anyone.