Country Inn & Suites Rochester South Mayo Clinic

Overall quiet save some kids in for tournaments (who were quite polite as realized that I have come back from a surgery at the nearby Mayo Clinic), easy use, can even get in a bit early for check-in so far and great for the several days I had to stay. The only complication was realizing that my family and I had to stay a bit longer than expected, but in the end worked out! Better than the nearby quality inn that has very limited food options and only allows one device for internet as my parents needed to work remote. I'll definitely be back- trying a different location with the same area and general hotel. Glad I was able to find somewhere as I am not eligible for Hope Lodge until active treatment. See you again soon!

Was in town for an appointment at Mayo and was going for a nice place to relax after tests and long days at the clinic. Received an email a few days prior offering an upgrade and I accepted. When checking in was told I got the upgraded room. The room was not one with a jacuzzi tub and the carpet was wet by fridge. Changed rooms at which time I was then told I couldn't be upgraded as the system wouldn't let them. New room - dead bolt on door wasn't functionable so relied on the key card reader and door stopper. Didn't feel the most secure whilst traveling alone but too tired to move rooms again. I was also trying to work remotely in the afternoons but then wifi went down for at least 18 hours (I checked out before it was restored). The furniture & carpet could really stand to be updat

The staff were friendly and the place was clean. Two problems that we had included the pool and hot tub were broken and I booked with a pool on purpose. It would have been nice if that was updated on the website, especially since I booked from the parent company and not a third party. The second thing was in the bathroom. The door didn't lock, which isn't a big deal but we were traveling as two couples so a locked door so we didn't walk in on the wrong person was kind of important. We obviously just knocked first, but a functioning bathroom door is something I would expect.

Nice place. Easy access to Broadway street if you are driving yourself to Mayo Clinic. They do have a shuttle which is nice. The bed was too hard for my comfort, but I like super soft beds. The front desk personal could be a little more aware of the customers instead of watching their TV or whatever they were watching. Of the 3 night we were there, only 2 would welcome us and we saw 4 different personal that whole time. Other than that, I would definitely recommend.

Horrible experience! Rude employee and blood stained bedding. Initially booked one night and added a 2nd as we elected to go earlier. After 2nd night Nick came to our door and rudely told us to get out of our room and move to another floor, we were napping. Absolutely rude and tone of voice totally unprofessional. Other employees actually apologized for his behavior. We did move as told and when we bedtime came we pulled back blankets to find blood stained bedding. So gross!! Night employee was very apologetic however we elected to leave and go somewhere else. We had stayed here for years but NEVER again. Thought i would hear from management but nothing! Do better! So disappointed in this place. Attached photo of our bed in room 114