Comfort Suites Peoria Sports Complex

Adequate room. Decent complimentary breakfast. Hotel is conveniently located to many restaurants and the Peoria Sports Complex. Negatives: Scheduled housekeeping person failed to clean room on 2 of 3 days of our stay, even after we confirmed we were on the schedule. First day we sucked it up. Second time another housekeeper volunteered to do the room. Toilet backed up and when we reported it we were given a plunger. Person at front desk seemed “out of it” on three different days. Slow to comprehend and respond, like she was in a daze or fog. Others noticed the concerning behavior. We did report it to a supervisor on site. Wall thermostat did not work, we had to unplug unit from the wall at night because it was uncomfortably cold. Overall, there was nothing special about this property. The

Good layout. Excellent staff. We were there 8 days. The ice machine was not working when we arrived. That’s a long time to have an expected amenity unavailable. Though front desk did have a supply of cold water and 1 cup of ice. Very good breakfast choices. Eating area was always clean. One of our party is handicapped so we appreciated our having a room that met our needs. Not all handicapped rooms fit all handicapped needs. This room had an excellent bathroom. Large and roomy for a person in a wheelchair.. An observation, bars on both sides of toilet should be both horizontal and vertical . You never notice these things until sickness or injury becomes a part of life. Thanks for offering a survey. Appreciate the opportunity to give input

Positive: Staff was so friendly : helpful Negative: Lack of ice availability/ missed room cleaning

On February 18, 2026, I called the front desk at the Comfort Suites Peoria Sports Complex regarding my reservation and had the pleasure of speaking with Mariah. She was extremely professional, polite, and attentive throughout the entire interaction. I had a situation related to my reservation, and she handled it with understanding and reassurance, promptly letting me know that it would be taken care of without any issue. Mariah’s customer service made a significant difference in my experience. Her willingness to assist and ensure everything was resolved gave me confidence that my concerns were being properly addressed. I truly believe that without her support and professionalism, my situation may not have been handled as smoothly as it was. Thanks to Mariah’s excellent service, I am very

Staff and manager are a pleasure. Always courteous and helpful. Room was clean, as was the rest of the property. If there is a problems it is taken care of in a timely fashion. I highly recommend this hotel to anyone staying in the Peoria and surrounding areas. Thumbs up to everyone!!!