Comfort Suites McAlester

We're very easygoing people. And I try not to micro focus on things that don't matter. But our room when we first got here and went in had not been cleaned or turned over at all. The beds were still unmade and there was trash on the countertops. Seth, the wonderful front desk attendant, apologize and gave us a new room. Let me preface this by saying that Seth is a wonderful asset to this establishment. Anyway, I do understand you get what you pay for, but our room was not clean. We found a sock underneath the couch sticking out. Or better yet, our 13-month-old found it. 🤮 There is trash between the couch and the separation wall. The couch itself has removable stains on it that I don't even want to begin to have to wonder what they are. The bed sheets had stains on them visibly, and holes.

You could not take a shower...the water was very hot and no cold. Moved to another room...it was in need of maintenance. The bathroom was not clean and very very old. I have stayed at Comfort Suites a lot. THIS WAS NOT ANYWHERE NEAR THAT STANDARD....We missed our turn off the highway because the large sign was not lighted....

a bit old and needing a bit of love. The sofa in our room was in need of cleaning - when it's solid chocolate brown, the marks from previous spills were quite obvious. Needing immediate attention is the door. Room 142. The deadbolt will not engage - it's hitting the faceplate because the door is askew. Breakfast was great! Staff was lovely.

I tried to write this review on Choice Hotels but was beyond their 48 hr. limit. While the rooms were clean we experienced problems. In our first room were heard a dog barking down the hall. We moved to another floor. In this room the sink would only dispense hot water with either hot or cold selected. Tried to call the front desk but the phone was plugged into itself and there was no place to plug it into the wall. Changed rooms again. In this room the toilet seat was very loose but we used a screwdriver to fix it. There was no hangar for the toilet paper. It just sat on the sink counter. The alarm clock had instructions for setting the alarm but we found no way to set the time which was nine hours off. Tried to call the front desk but the phone had no dial tone though it was plugged in.

We booked this hotel for the outdoor pool and fitness center that was listed and shown on the website. Upon arrival, we found that the pool was completely empty and had not been used in 5 years. The fitness center was also “out of order” and not able to be used. We were told we could use the amenities at the hotel “across the street” because it was the same owner. That required a drive around the highway to get to the location, not convenient at all. When we went to use the hot-tub “across the street” the water was green and filthy. The curtains in the room were ripped, there were patches on the walls that were held up with staples, there was not a comforter on either bed and the 3rd floor had a very strange smell. The first morning we were there, the water pressure on the 3rd floor would