Comfort Suites Lebanon

We've stayed at this Comfort Suites MANY times since 2016. Staff is always friendly & helpful. Beds are VERY comfortable! Clean rooms/bathrooms (generally). A good variety of food offered with the free breakfast! Large, fluffy towels. Our request to be on the first floor, away from the interstate, was graciously honored. This time, we noticed items which weren't appropriate for the nightly price we paid: Two bugs in the bathroom, badly torn/frayed carpeting at door threshold, 'fridge seemed old & barely cooled our food/drinks, & a moldy/musty odor prevailed as soon as we entered the hotel lobby. One hotel guest in the breakfast area said the boiled egg he got was spoiled! The "apple juice" dispensed from a machine was so watered down, it tasted more like plain water than juice. W

We came to Lebanon to look for homes . We decided to stay here four days and they did not clean our room during our whole stay. |It was reported and the third day it was still not cleaned. Not even empty the trash!!! |This was a prepaid stay. I will be leaving tomorrow and hopefully I will be able to talk with the manager who front desk who I am told is out with the flu. |I question the overall cleanliness of this hotel. I have never had an experience like this!!!

I don't usually stay at Comfort Suites hotels but I was in need of a hotel that was in my budget for this Lebanon project. All the reviews and photos were fantastic despite it being such an affordable stay. Typically hotels I've stayed at under $100 a night are not clean and poorly managed. This place was a working class hotel with incredible management and a fantastic group of hardworking cleaning staff. I was impressed with the breakfast and the cleanliness of the rooms. This hotel was better than hotels I've stayed at for $200 a night. Kudos to the management team and cleaning staff. I didn't have my kids with me but the indoor pool looked amazing too!

This is a generous 1. I have traveled more than the average person and this was by far the worst experience I have ever had. Staff is cold.... the kind of cold that screams they hate their job. The facility appears old and very outdated. Which is ok but it is rundown and dirty. Our room appeared clean until you went into the bathroom. Mirror had a film over it that you could clearly see the wipe marks from a washrag. Towels were just stuffed onto the shelves not neatly stacked. The toilet seat had the same smear marks from the attempt to wipe the seat clean. There was a dirty wash rag hanging on the shower rod. It had clearly been missed from the cleaning crew along with the dried clump of toothpaste on the tub nozzle. And if you have never used their type of shower before you are lost. Th

My daughter and I stayed here for one night. The hotel was surprisingly busy with a lot of people but it was quiet. The room was spacious, warm, and everything in it worked. The bathroom was huge. The clerk who checked us in was friendly. Breakfast was quite good - one of the better hotel breakfasts we've had. The pool was warm and there were enough towels. Overall the stay was good for a night but the hotel could use a deep cleaning throughout and some cosmetic work. For the price though, we would stay again.