citizenM Boston Back Bay

The rooms were really cool, but the fridge didn’t get cold at all. I reported it to the front desk and they said that their fridges don’t get very cold. They would send someone, but i don’t believe that happened. Sad to have to throw away leftovers that were basically room temp in the morning. The bed is super comfy. High tech room with some cool features and all operated from an iPad. I like the idea of chrome casting to the TV, and thankfully I travel with my own iPad, so I was able to use my phone to scroll/text/etc and cast to the tv at the same time. I can see how this room might be a little daunting to someone who isn’t very tech savvy The breakfast buffet was probably the best hotel breakfast buffets I’ve had! ! Eggs, bacon, chicken sausage, roasted tomatoes,and a bunch of pastri

Stayed here during the blizzard to be closer to work. Great location, literally across from the T(green line). Lots of shopping and restaurant in the area. Rooms are small but clean. Room I got is a king size bed, good for 1-2 persons. Staff is friendly. The set up is modern, contemporary. I think it’s cool that you have an iPad each room that controls everything, the light, room temperature and TV. They have a nice bar that serves drinks, small kitchen, they have ready to eat sandwiches and other snacks. Didn’t get to try the food coz the kitchen didn’t make mine, the person who took my order didn’t place it correctly. But no biggie. I still enjoyed my stay. Room was so dark which was ideal coz I work nights.

As my first time in a Citizen M hotel, overall was a good experience. Self-check in is completed in the lobby via an iPad. The rooms are certainly not large; however, everything is in the room as needed. The bed is enormous. The room reminds me of a cruise ship cabin. Really only comfortable for one person and two would be a bit crowded. The room does have glasses and a few amenities; however, you can get bottles of refillable water at the bar. The rooms are not cleaned unless requested.||My biggest issue was the shower did not have hot water on two days on a cold chilly Boston day. I believe the hot water would not reach the high floor no matter how long the water ran. The hotel is located in a great location off Newbury St. The hotel has stunning public spaces and bars in the l

Positive: location, good night shade Negative: TINY room. The person inside of bed had to climb over the other person to get out. There was no nightlight, so at night you had to use the bathroom in the dark. No face clothes. The shower was terrible. This was not a 4-star hotel.

Other reviews aren't wrong when it says the rooms are small but if you are just sleeping there you won't mind. Get a high floor if you can and you won't regret it. We loved falling asleep looking at the city from the giant window. Location is fantastic. Right at the Hynes T stop. So many restaurants within walking distance. Check in and check out are on tablets which made it easy. Would definitely stay again!