Canopy by Hilton Boston Downtown

Boston, MA · Hotel

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Boston
#23
of 148 hotels
City Percentile
77%
rating percentile

Canopy by Hilton Boston Downtown is a hotel located in Boston, MA. It is one of 148 hotels listed in Boston. Its 4.5-star rating is above the Boston city average of 4.2 stars. There are 10 photos associated with this location.

Customer Reviews

★★★★☆ 4.0 Angelica · Feb 2026

CAUTION: If you are coming from the airport, the gps will take you under the tunnel where the hotel is above and say you're there. Its very important to not go under the tunnel as the hotel is above it. If you do, you're going to go throught a series of confusing twists and turns because the Boston roads do not have any rhyme or rhythm and the traffic is wild. The hotel itself is very nice. The room was great and we loved the bathroom. Very friendly staff with great recommendations. The restaurant was subpar. The food was decent but the waitress forgot nearly everything we said because she didn't write anything down and had to keep coming back. I would stay at this hotel again. Knowing what I know now, I would 100% take an Uber from the aiport and skip the rental car. Eveything is walkable

Brett · Sep 2025

Positive: The location of this hotel is amazing. Perfect to explore Boston easily. It has plenty of food options nearby and several T stations to go anywhere in the city. Negative: The bed is honestly one of the worst hotel beds I have ever slept on. It felt like I was sleeping on the floor. Every night was a struggle to sleep. I am not sure I would stay here again solely because of the bed.

★★★★★ 5.0 Vlad Kra. · Jan 2026

New hotel with modern design and spacious clean rooms. The front desk staff were friendly and welcoming. Great central location. I would definitely stay here again. Just make sure you ask for your detailed final bill to check that all credits have been applied against the final amount.

maryofmassachusetts · Jan 2026

Front desk staff very helpful and efficient. Great location for the North End experience and easy access for pick-ups by Lyft. We enjoyed several breakfasts here (extra cost) that were delicious. One night the weather wasn't cooperating, so we had dinner at their Rose Town Kitchen as well. Fig and Prosciutto Pizza was very good. Rooms clean and comfortable. Will return.

★★★★★ 5.0 Bill King · Nov 2025

Wonderful hotel. This was our 47th anniversary so they upgraded our room and we got a great view. They sent up a carafe of wine and some chocolate so the a hand written note from the staff. The restaurant has great food It is right next door to Quincy market. This is my new favorite hotel The only “slip” so far is that they don’t have real maple syrup for the pancakes. (The pancakes were excellent. )

Services

Hotel

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This listing is informational. Contact the business directly to verify credentials, services, and availability.