AmericInn by Wyndham Ankeny/Des Moines

Everything was Good and the service was Excellent! Dawn the night staff wad very friendly! The check out guy was friendly as well. Hot tub was hot pool was cool and both were clean. The only negative thing was I ask for another bath towel and all they had is one you step on when getting out. Either someone needs to do laundry or they need to buy more! I would definitely stay here again!

Staff here is amazing. Parker in particular was so helpful! Will most likely be back just because of the staff. Only thing I wish was improved is the T.V. as one of them was not working properly and we weren’t able to have shows on for the kids. Overall great hotel and amazing price.

Positive: The front desk staff were fabulous to work with. Very accomodating and made sure we had everything we needed to make our weekend getaway a pleasure! Thank you guys! We will be visiting again! Negative: ""

We enjoyed our stay. Staff was kind and friendly. Room was clean (hallway carpet could use an updated) and spacious. We also enjoyed the hot tub. I would recommend finding a local restaurant to eat breakfast as the breakfast was not great.

Showed up at about 2am on a Sunday morning after being out plowing snow for 20 hours and wanted a close place to stay because I didn’t feel comfortable driving home. Check in process was fine but when I woke up in the morning I found bed bugs in the room. I tried atleast 6 times to talk to a manager about it for a month after it happened and no manager would give me a call back even though I was told every time by the employees that a manager would call me back. I have given up on trying to talk to them about it so now I’ll just leave a review. Disgusting rooms and 0 accountability. Would recommend staying somewhere else.