Wyndham Garden McAllen At La Plaza Mall

Very upset with my horrible experience.. I called ahead to make sure the indoor pool would be warm enough to enjoy and I was told it would be so what’s the main reason I booked , but unfortunately, when I arrived, it was very cold and uncomfortable to use also the water smelled really bad. I had also requested extra blankets and pillows when booking, but none were in the room upon check-in. Lastly, the bed was extremely hard and not comfortable at all. Because of these issues, we decided to leave just a 2 of hours after checking in. Overall, I was very disappointed with the experience and hope management reaches out to me regarding this bad experience.

Very good hotel. Nice, clean, has its own Bar and mini-store. Very well located in front of La plaza Mall.

Awesome location for a bachelor! Haha lots of nice grills and bars!!!! Customer service was on point! Loved it

Ive stayed here many times regular room and even the suites but the only thing these rooms need are upgraded televisions you are not able to watch any streaming services like Netflix or Disney or screen mirror but other than that the rooms are very nice.

Positive: The pool and community area was great for our large family to just congregate and hang out. The breakfast exceeded expectations Negative: 2 of the 3 elevators on the premises were broke down a majority of the stay. There are general maintenance concerns like missing tiles from the pool. Leaking sprinkler head dripping onto pool walkway.