Cambria Hotel McAllen Convention Center

Excellent hotel, great service morning and night. Clean quiet rooms! Comfortable beds. Abraham Gomez friendly, laughing and excellent service! Front desk helps with outside fire and asks if we need anything. Very impressed and great meeting Roxanne! Thank you, will stay again

The reason that I would give this hotel a 10 is for several reasons but the number one reason is the hotel staff. Ricki, Katerina, Benito, and everyone else make this hotel amazing. Rooms are always impeccably clean. Very spacious, great AC in room. Kueirg coffee makers in room. Refrigerator, microwave and large flat screen wall mounted televisions. Beautiful pool and lounge area. Amazing hot breakfast cooked by amazing kitchen staff. This hotel for a hundred reasons earns a 10 but the hotel staff that work so hard makes this hotel a 100.

Worst hotel in McAllen. The ac doesn’t work. Service is horrible, the bartender told me there was a line, then goes and helps people that came in much later than me and is oblivious . The management checked me in, charged my card, let me put my possessions in the room. When I got a drink at the bar, the employee comes and tells me I’m not check in. This is ridiculous, what kind of hotel charges someone lets them in and then says they aren’t checked in. Of course there is no manager on site at this time, the employee told me to come back in the morning (WTH). Instead of addressing my issues he tells me to come back later. This is very frustrating after 12+ hours of travel for work. The management and staff are very unorganized! It will take 30 min to get a beer at the bar, AVOID THIS HOTEL

The service at the front desk with Blanca was excellent. When I got into my room it was very roomy and clean. The only complaint I have is that there was not enough toilet paper in the bathroom. Blanca helped me out when I told her about the toilet paper issue. She had housekeeping bring it to me quickly. Other than that, this it was very comfortable and welcoming experience for me. I would definitely recommend this hotel for anyone traveling to this area.

Honestly the room was nice looking, but the bed was awful… had a big dip in the middle. The restroom ceiling looked like it was going to cave in. On day three, was supposed to get room service for our room but was not done at all. Had to call to get clean towels delivered. On day four we left almost all day and came back to a dirty room again. So once room service came they only took trash and replaced towels, and added more body wash to the soap dispenser. Not as great as it has been before. It also is not our first time there. I was dissatisfied.