WoodSpring Suites Thornton-North Denver

Very clean and a very quiet Hotel, too bad management is too lazy to make sure that their hotel is safe for everyone. They are smoking so much weed up here that it is coming in everyone's rooms and the management refuses to do anything about it. I'm going to have to go to another hotel and spend the night. Management refuses to go find out who is smoking marijuana and spreading it through the hotel. This lady is lazy as hell.. needless to say I won't be staying at any more woodspring Suites

I never write reviews. But my experience with this hotel has been so atrocious that I felt I had to. By the time of writing this I have been charged 4 times by the hotel for my stay. And they genuinely don’t care. I paid through booking.com who was actually helpful, and they vouched that I paid, although the hotel didn’t believe me so they kept charging me. Eventually I came in and had to pay again at the counter, and they let me stay. Although they had already let me into my room at this point. So my belongings were in there. But since they didn’t believe that I paid, they deactivated my room key, with my belongings locked inside so I had to get that dealt with. Honestly booking.com was pretty helpful in this situation but the hotel was not. They couldn’t care less that they charged me 4x

I have stayed here for about a month and I really like it. The staff has always been extremely friendly and helpful. The view of the mountains are unbelievable and I'm from here. They have a laundry facility and small workout room. If you have groceries delivered you are still able to do that here. The one thing I wish was better is how thin the walls are. My neighbor will have the alarm on their phone go off for over an hour and it's like it is right next to me including the vibrating. Also, not the building itself but if you walk, the amount of sidewalks aren't great around the streets. They are kinda random where they are and aren't. Other than that I've enjoyed my stay here and I would recommend.

No one at the front desk to check in for a reservation. Had to have another guest call the manager on her personal number to get checked in. And the room smells completely of dogs. Granted, it was a late check in by about 40 minutes, but we called earlier and we’re assured that someone would be here to get us in no problem. We had to wait a total of 50 minutes from the time of arrival to the time the manager was called

Absolutely disgusting. Dog fur and hair stick all over the carpet in the elevator and floating along the floor in the lobby. Very odd smell in the hallway. Was initially given one room and when our key didn't work and.lugged all our stuff back down to the lobby we were told we had the wrong room and we were 2 floors down. Room smelled like pee and there were splash marks all over the floor and hair on the bedspread. We didn't even check the bathroom but decided to check out immediately. The clerk at the front desk went up to inspect our room and told us that the floor wasn't sticky so the splash marks must be from the mop. Would not recommend.