WoodSpring Suites Killeen

In Killeen for over a month on business. The Woodspring was affordable and good value for the money. Room was clean and comfortable. Location is good. Close to many restaurants and shopping. There are fancier places but the Woodspring was everything I needed. The staff are excellent! They were all very welcoming and most helpful.

The customer service is the worst. Tina, the General Manager, is unfriendly, rolls her eyes, and tells the tenants they are liars. She refused to provide corporate information so I can provide feedback so tenants feel safe here. Caelynn is rude and disrespectful. I would never recommend this place.

I've been here for 3 days now. Rooms are perfect. Beds are made properly. The GM Tina is the best. I have never seen your Gm as compassionate as she is. Love it here extended my stay here.

This was by far the worst hotel I have ever stayed in, ever since I entered the building, i felt bad for the money I paid. Small conjusted counter ( not even reception or front desk) to the hallways that smelled smoke and weed to the room which were dark and had nothing except for a bed. The mattress was so bad we could feel the inner coil on our back when we slept. Poor conditioned bed sheet and blanket, don’t think they even washed it, they were dirty white. So we were itchy whole night. They had their mattress in a metal bed and it was slipping all the time from the metal stand. They didn’t have any shampoo, conditioner in the bathroom, don’t even think about moisturizer. They just gave us one soap and one set of towel when we booked room for two people. I booked this hotel because I t

Well placed in a very accessible part of town. This quite little hotel with a home style feel, sets a standard. The staff is amazing the quaint little restorations have brought life to it's already homestyle feel.. the prices and atmosphere are a must have. Good job y'all from Louisiana