White Elephant Nantucket

We booked a last minute trip to Nantucket, and I cannot recommend this hotel enough! The location is perfect - walking distance from all the local shops and restaurants. The room was spacious and clean with a gorgeous view. Every single staff member was incredibly gracious and friendly. They have a local shuttle which takes you into town that was super helpful too - we loved our driver, Keneil! We had drinks at Brant Point Grill which was fantastic as well. I cannot wait to come back again!!

First let me say that this is a very nice hotel and the staff was very nice, it's the type of place you could host a wedding at and it would be an incredible experience but for the average traveller this place is overrated honestly. I was charged 2k a day for my room and you're telling me the spa and breakfast isn't included? There was a huge list of amenities on expedia but they're not all included . . Give me a break!

Had to get this out….. So let’s begin. I chose this hotel because it was our first time to Nantucket. I wanted to”the best” so I chose here. Let’s begin clear. I spent 3 nights at $2000 per night. One would say this type of fee is associated with establishments such as Ritz, Four Seasons, Mandarin Oriental, etc… With the fore mentioned, there is a level of SERVICE that coincides with the overall price demanded. Sadly this is the first disconnect of the White Elephant. Is the staff nice? Yes 100%, but have they had the training and support in hospitality? Absolutely not. A simple request for ice in my room took 2 calls and 30 min. Makes me wonder what were they doing? It’s off season…not busy. Between the time I booked and arrived I had 3 calls out to the concierge. None were returned. Aske

We loved our stay at the White Elephant. The pre-arrival concierge was very helpful in answering our questions. The concierge at the hotel was very accommodating, providing transportation to our dinner reservations as needed and scheduling a taxi to the airport. We took the shuttle to Topper's one night and loved it. I would suggest making your own reservations beforehand. Most all things are walkable from the hotel. We stayed in a One Bedroom Residence and appreciated the extra space. The hotel's location, service, and amenities are the things that would bring us back to the White Elephant!

My family and I recently stayed at the White Elephant in Nantucket, and overall, it was a truly special experience. This hotel is absolutely beautiful, and it strikes a perfect balance between luxury and that classic, relaxed New England charm. It’s also very family-friendly, which was a huge plus for us traveling with kids. The rooms are gorgeous — spacious, clean, and decorated in a light, coastal style that makes you feel like you’re really on vacation. We stayed in one of the three-bedroom cottages for part of our trip, and it was honestly perfect. It felt like a private retreat with all the comfort of a full home, which is ideal when you’re traveling as a family. The food at the hotel was also excellent. Whether we were eating breakfast on the patio or grabbing something quick during