West Ridge Inn
Charles Town, WV · Hotel
- Address
- West Ridge Inn, 807 Willow Spring Dr, Charles Town, WV 25414
- Phone
- (304) 725-2041
- Website
- www.westridgeinn.com
West Ridge Inn is a hotel located in Charles Town, WV. It is one of 10 hotels listed in Charles Town. Its 2.6-star rating is slightly below the Charles Town city average of 3.7 stars. It ranks #7 of 10 hotels in Charles Town. There are 10 photos associated with this location.
Customer Reviews
This place will keep your deposit!! Nothing but a dirty roach scam motel! Once arriving I took a shower and upon getting out I noticed that the floor was so filthy so I walked across the room on one of their towels which made it of course black where my feet were from the filth on the floor. When it came time to get the deposit back the owner stated that I was not to clean my own room and demanded to keep the $100 deposit for the “ruined towel” which was not ruined just needed washed like everything else in the room, then when I tried to speak about it the cleaning lady flipped out with all kinds of fowl language and I was told to get off the property and they wouldn’t even give me a copy of the paper that was signed about the deposit upon checking in. I’ve never received such awful servic
We asked for clean, non smoking room. They gave us filthy smoking room with cigarettes and ash. Horrible smell. Nasty bed and sticky floor. We asked for refund because we are not going to sleep in this nasty hotel. They refused to refund so we had to report them being scammer. Got our money back. Zero star. Report to BBB! Health dept to check out this motel!
for a non smoking room, the pillows and sheets smelled like cigarette smoke, there were cigarette burn holes in the sheets, no coffee maker, no ice bucket or bags, the towels and washclothes were stained, the floors were dirty, I will not be staying there again, it was more like an apartment building due to there was so many people living there-people sitting in the hallways and one morning a man was sleeping in the hallway. The only good thing was near the casino and beside a great restaurant.. I do not recommend anyone stay there. There are other good motels in the area for the same price. We stayed there thinking since they were remodeling a year ago that it would be great-we were very wrong.
The rooms upstairs are all brand new renovated rooms. The rooms downstairs are gross. Seems like it's the only hotel that doesn't fill up on weekends it looks like it's broke down and closed but it's open. The staff is really nice. They wash the beding every other day. The location is perfect for living the "casino life". Pet friendly. But it's more then your mortgage for sure $1600. A month plus 100 extra per dog n I have 2 so that's 1800 a month.
Subpar room, poor service. Requested late checkout. Forced to pay cash, $100 deposit. Checked in late at night, went out for lunch. Returned and key would not work. Was then told long after the fact that I was to check out at 10am, even though I requested a pm check out. My deposit was kept and service is slow. Borderline robbery $200 for what 12 hours in a motel???
Services
Top Hotels in Charles Town
| Name | Rating | Reviews |
|---|---|---|
| Home2 Suites by Hilton Charles Town | ★★★★★ 4.8 | 20 reviews |
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This listing is informational. Contact the business directly to verify credentials, services, and availability.