Tru By Hilton Orangeburg

Positive: Convenient and fun area to hang with friends Negative: ""

The staff is very friendly. When i got to my room i wiped down all surfaces. The bathroom door had few makeup stains. The cleaning crew needs to remember to look for those kind of things. I pulled back the sheets on the bed to check for stain and hairs, all clear. I tried to pull back the mattress topper to check for bed bug stains but a mattress topper is usually a good sign. The sink didnt drain slowly. I have to take a way a star for the hair i found in the shower. Hard surface headboard, hardwood floors, and hard surface desk chair are a plus for me. Better to clean and germ resistant so they are on the right track! Breakfast in the morning is also nice. Decent options nothing fancy. The area doesnt have many options and this is the newest hotel they have so i would stay here again.

Nice clean rooms and comfortable beds. No carpet, which I love for sanitary reasons! Hot breakfast with auto pancake machine was fun for the kids. Staff was friendly, especially the sweet lady overseeing the breakfast bar.

My family and I have been staying at this hotel for years, but as of this last trip, they have officially lost us as customers. The staff is unprofessional and honestly pretty incompetent (I've been noticing, but I've always overlooked that because I'm brand loyal and everyone has off days), and it seems whatever computer system Hilton uses is seriously faulty because this is the third time I've run into these types of issues trying to check in here. The first two times both took around 45 mins of my family stuck in the lobby with our luggage, waiting for them to figure out how to get us into our room that I had booked well in advance, but this time, they didn't figure it out--they left us STRANDED in the middle of the night with nowhere to sleep, too tired to drive any farther after an ex

Both window shades were broken so we enjoyed the parking lot lights thru the night. But that's ok because the walls were so thin we could hear our neighbors. Remember, the hotel can NOT guarantee that you'll have a room without a pet in a room beside you. Wood. Breakfast was lovely, bed was comfortable. I never figured out where I could sit comfortably in the room and enjoy my coffee. No comfortable chairs