Travelodge by Wyndham San Rafael

Housekeeper opened my door after I said 'no thank you' quite loud through the door twice. She proceeded to have a conversation with me, while I'm in my underwear and laying in bed with my laptop. She wanted to know A) If I'm staying or leaving the hotel today (that's an easy lookup in their system) and B) what time I'm vacating. I finally said, "This is not appropriate, I'm in my underwear." She said ok and left. At what point did people in the service industry forget the service part and act on their own selfish drives? I generally like standing up for workers rights, but have they taken this to a selfish extreme?

This hotel was not worth the price. It was VERY run down & outdated. The wall in the bathroom was patched & a terrible mess. There were patch jobs throughout the room, in different colors of paint. The dresser was all scared up. This is NOT a hotel that Travelodge or Wyndham would want their name associated with. The parking places are too tight. You can barely open the car doors. We decided to take our chances & parked on the street. 5 👎🏻DOWN!!!

I had a reservation for Sept 14 and 15. After checked in, we got into room 134. The room was very warm so we turned on the air conditioner. However, the air came from the air conditioner smelled like pee. The smell was very strong and we can barely stay in room 134. We waited for like 10 minutes and it did not get better at all. We went to the reception to tell this situation. The guy said that many people have complained about this. However, it was not pee. The smell may be caused by something outside the room. Also, there was no vacancy that night so he cannot give us another room. As the condition of the room was not acceptable. We ask if we can check out immediately and get refund for the night. The guy said the manager was not here and he was not authorized to make decisions. He ask

I watched people every morning go to the office for a continental breakfast, did not open until 8AM sometimes 7:30AM. It was not presented nicely at all. A bunch of bagels under a plastic lid, a container of two kinds of cereal, 2 juices, ran out early. Coffee was okay, bagged danish. Only 1 roll of toilet tissue to a room daily, asked for a back up, their was none on the roll when I came back to the room later that day, had to go to the office and ask for a roll!!! The sheets were clean, the bathroom was clean, For a sleep over place when gone all day it is fine.

Vary bad experienced stay unsafely. The medal lock inside broken, white cloth in Refrigerator for some reason, blood stains on the shower curtain, telephone to call front desk not working. I'd changed to other room and the same broken lock. I move the chairs and table to blocked the door. Early in the morning someone tried to get in. I heard the sound and the table moved. Very bad neighborhood in the back next to the window. Junk truck next to the window look like they can get inside to the window no screen window. I so glad I was awared of the situation. Other while bad things could happen .