TownePlace Suites by Marriott Cleveland Westlake

Westlake, OH · Hotel

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Westlake
#4
of 11 hotels
City Percentile
40%
rating percentile
Address
TownePlace Suites by Marriott Cleveland Westlake, 25052 Sperry Dr, Westlake, OH 44145
Phone
(440) 892-4275
Website
www.marriott.com/en-us/hotels/clets-towneplace-suites-cleveland-westlake/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

TownePlace Suites by Marriott Cleveland Westlake is a hotel located in Westlake, OH. It is one of 11 hotels listed in Westlake. Its 3.8-star rating matches the Westlake city average of 3.8 stars. It ranks #4 among Westlake hotels by combined rating and review volume. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Tessa H · Jan 2026

Room is spacious but it is very DIRTY. There were animal hair clumps on the living room chair. There was a bag of empty chips under the beds along with a dirty paper plate and maxi pad wrapper. A light bulb was burnt out in the bathroom. The room phone did not work. The window screens were all ripped (it was winter so that didn't matter). The hotel is not priced adequately at all. I can't not believe I paid well over $500 for two nights here. No ice buckets or an ice maker in the freezer. Breakfast was your basic help yourself items. The staff is nice and the room is spacious. Those are really the only two decent qualities I can list. I would not recommend this hotel. Marriott needs to send in some corporate housekeeping managers to inspect this place. It's that bad. (Check under the

"" · Oct 2025

Positive: Quick check in and check out It is very quiet really really?Quiet even on the first floor. Negative: It's not the hotel's fault but there were those silver fish in my room in the bathroom the spider probably crawled in from what the door

funinthesun44 · Oct 2025

Usually take some reviews with a grain of salt because some people will complain about anything..however, I'd say majority are right about this hotel. Wow, does it need a makeover and an update!!! If I was a single woman traveling on business and wanted a place with kitchen facilities in my room, I would NOT recommend this hotel. Just felt *creepy* walking down the long hallways. It was very quiet, I will admit that. Came home and washed all the clothes immediately just to make sure we didn't bring home any unwanted visitors. Only took one photo

★☆☆☆☆ 1.0 Megan Phillips · Dec 2025

This was one of the worst hotels I have ever stayed at. When we arrived the room was marginally clean at best, though it was very apparent that the room had not been vacuumed in some time. The utensils in the kitchen were dirty. We found a dirty towel hanging on the back of the door and a nail on the floor. The doors were filthy and the curtains were stained and torn. The window was broken, which we discovered at 4am when the wind kept blowing it open. Not ideal in 20 degree weather. My husband woke up with a dried benedryl liquid gel pill stuck to his leg. Neither of us use or brought benedryl, so that would indicate to me that the sheets had not been changed. As we were packing up we also found a used incillin pen under the bed, which did not belong to either of us. Needless to say, we w

★★★☆☆ 3.0 Aaron C · Oct 2025

Overall we had a good stay and would be back. The location is perfect if you want to do Cedar Point and activities all around the Cleveland area. The best part about it was the prices. We did a 2 bedroom suite for 3 nights and paid $706. Not finding that type of pricing much these days. It was the perfect size for our stay. Also, didn’t interact much with staff, but everyone was nice. The breakfast attendant working Sunday, October 5th was amazing! So, you get what you pay for. This feels like an og Townplace Suite, which is fine for the price. So, expect things to be weathered. Only issue with the room was it wasn’t clean. Luckily the linens were clean, but floors were gross. There was dirt in all the crevices and one of the bedrooms had potato chips on the floor. Also, there

Services

Hotel

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