The Ritz-Carlton Dallas, Las Colinas

We had an absolutely wonderful stay at The Ritz-Carlton, Las Colinas! From the moment we arrived, everything felt luxurious, peaceful, and perfectly cared for. Our room was beautiful with an incredible view, the pillows were unbelievably soft, and the hot shower was exactly what we needed to relax. Room service was excellent fresh, delicious, and delivered with outstanding hospitality. Every detail made our stay feel special and effortless. Highly recommend for anyone looking for comfort, elegance, and a truly elevated experience. We can’t wait to come back!

11/8/25: We wanted a staycation and made our reservation at this property, based on our memorable stay in May. I spoke with Noah over the phone, and he arranged our stay at a Villa. When we checked in, we were greeted warmly by the valet staff. The gentleman at the front desk made us feel like valued guests. He explained where the villas were, and provided the option of calling golf carts from our room to assist us when we needed to leave the property. I met Noah after we checked in, and he was very personable and professional. He made our stay very pleasant and memorable. There was a wine tasting in the lobby, which we thoroughly enjoyed. We also appreciated the apple cider station near the main entryway, which was a nice touch. Nahim was one of the golf cart drivers, and he was very fri

Positive: Pool Negative: Seemed overly focused on nickel/diming. They sent 7 different bills via email to us during the lesss than 24hr stay. Charged for parking and a resort fee. I upgraded to the breakfast package but had to call for them to remove that charge a day later

I had an amazing birthday stay at The Ritz-Carlton Dallas, Las Colinas. The team made the trip feel very special. I was surprised with a birthday cake in the room, which was such a thoughtful touch. They also offered a car service, which sounded lovely. Unfortunately we weren’t able to utilize it, but the staff went above and beyond to make up for the inconvenience by sending a beautiful bottle of wine to our room, which we really appreciated. The rooms were extremely clean and the setup was impeccable. Housekeeping did an amazing job and the space felt very well prepared and welcoming from the moment we arrived. The in-house restaurant was also very lovely. The staff was attentive, and the space itself is colorful and beautiful, which made the dining experience even more enjoyable. The

The suite we had was huge with a ton of outdoor space. But it looked like a mid-rate conference hotel. The carpet and furniture were more Holiday Inn than Ritz. Service was hit or miss - the valet, front desk and spa staff were fabulous. I will definitely return for the spa! The Club Level employees were enough to make me want to leave the hotel early. The rude staff checked my name and whether I belonged there, but didn't confirm any single other person. She hovered over me like I was going to steal the silverware. I understand some people are uncomfortable with people with disabilities are mistrustful of service dogs. But my professionally trained, impeccable service dog has literally been used to demonstrate the difference between a service dog and a pet dog. The adult humans made more