The Highland Dallas, Curio Collection by Hilton

We celebrated our wedding anniversary at The Highland and had an amazing time. The hotel went out of there way from the valet attendant, front desk staff and the restaurant/bar staff. Truly a great stay. The room was very nice and clean with newer finishes and furniture. The view of the SMU campus and neighborhoods was great. The location was great with easy access from several routes, we took the N. Dallas tollway to within a couple miles of the hotel which is really close to hwy 75. The service and care we received was the really impressive part, my wife and I both loved all of the individual attention and cant thank them enough.

My husband and I stayed for NYE and were randomly upgraded to a corner room where we saw all the fireworks around Dallas. We ate at The Reserve (the restaurant on site). Combined, we had halibut, a NY Strip, and dessert for dinner. I'm still thinking about the flavor of that steak. The bartenders worked in tandem and were very attentive. We had breakfast at The Reserve on New Year's Day. We both had omelettes and split a stack of pancakes. It was great. I don't remember everyone's name, BUT, I do remember asking Mary for salsa for my omelette. She explained that they no longer have any. No problem BUT the chef made some just for me. I felt special during the entirety of our stay and would highly recommend it to anyone. (Valet parking is kind of steep at $55/night, but I'll take that with t

One of my great pet peeves is a hotel that flaunts and prices itself as if it’s high end when the quality just doesn’t match. This is the Highland Curio. Dated rooms, hallways, the spa was desperately need of a renovation. And the service was meh. When I told the front desk the showers in the spa didn’t get hot water, she said “we’ve been hearing that”. No sorry, nothing. But they sure tacked on that 23% service charge on top of my pricey massage. Then the items in the mini bar were outrageously priced. And yet not a complimentary coffee pod or bottle of water to be found. And the room itself was fine but not great. Other reviewers who have mentioned street noise are not wrong. Have I mentioned $55/ night for valet parking? Ridiculous-this is not a four seasons!!! I don’t know who is happi

Positive: Nothing. Negative: $55/night parking, $---/night room with stinky bathrobes, no coffee maker, dust under the bathroom vanity, view of a huge Public Storage next door, $30 for 2 personal size bags of chips, staff promising services then not doing them, AND MORE!

Lovely hotel and the staff was super friendly. I lost my gold ring and I pretty much lost hope. But they instructed me on the proper procedures and checked in with me later actually as well. I ended up getting my ring returned to me. Shout out to their professionalism and service. I would definitely stay here again.