SureStay by Best Western Vallejo Napa Valley

Positive: "" Negative: They offered a coffee pot in room but offered no coffee with it. Only 1 wash cloth for 2 people.

I was pleasantly surprised. We traveled to the area for six flags. As far as price and distance you can't get no better. Rooms were clean lots of restaurants near by without having to deal with traffic. Only thing is no pool but in reality we would've been to tired to swim anyway.

An Unforgettable Stay at the Epitome of Hospitality||||My recent stay at the Grandeur Hotel redefined my understanding of exceptional service, transforming what I anticipated to be a routine stop into an extraordinary experience. From the moment I stepped into the opulent lobby, I was enveloped in an atmosphere of warmth and elegance that seemed almost surreal.||||What made this experience truly 'crazy' was the unparalleled attention to detail. The staff greeted me by name, with genuine smiles that spoke of a deep commitment to guest satisfaction. They anticipated needs I hadn't even voiced yet; my preference for extra pillows was remembered, and a guide to local vegan restaurants was provided, knowing my dietary preferences.||||The room was a haven of comfort, blending modern amenities wi

This is not a place you'd want your family to stay in. When we first arrived, there was a bunch of trash all over the parking lot and lots of sketchy people walking around and staring. We could clearly see people opening their curtains from the floors above amd staring. It seems like everyone there knows eachother. From one room a bunch of women came out, from another room a bunch of men. They were all going in and out of eachother's rooms. The women seemed like they were escorts. The front desk told us the elevator didn't work and not to take it, so we carried our luggage all the way upstairs (the elevator did work by the way). The entire stairway and balconies smelled of urine and there was trash all over the balcony. As soon as we opened our room, the stench of cigarettes hit our nose.

Horrible hotel you get charged every time you have to reactivate your room key and that will be every day because they only program your key for a day and lie to you saying that they program it for a week. At 7:00 the hotel turns into a non-family friendly place there are hookers, drug dealer, and other nighttime activities happening right out in the hotel parking lot. I found cockroaches in my room and bed bugs. You are better off sleepy in your car then sleeping at this hotel.