Super 8 by Wyndham Charlotte University

I would give it zero stars if i could. We got there at 4:30pm and were given a key to room 239 in the end of the upstairs hallway. The entire hallway was wet and was actively being mopped and the entire second floor had a terrible smell that you couldn’t ignore. We finally get to our door after walking around the mop water only to find a dirty room. A dirty pile of stained towels were right in front of the door, the bed still unmade and a pile of takeout still on the dresser. We had to trek back down the stairs to the front desk.. we were given no sort of apology for sending us into a dirty room. We were then given a new room (104) right by the front desk. When we got in the room we checked everything to make sure it was okay. There were two grays hairs on the bed but other than that it se

Positive: Nothing Negative: Location was terrible, the non smoking floor smelled like weed therefore made our room smell like and I had kids. Dusty, missing knobs on dresser, definitely needs serious deep clean

Overall a good stay, the room was decent. The tv was great as well as the bed and bathroom. A lot of the furniture is already broken in some way so I recommend taking pictures so you don’t take any blame for it. Had an issue checking in but it was Booking.com that was causing the issue and the front desk was extremely helpful with dealing with it. The area isn’t amazing but never had an issue with anyone bothering me other than trying to ask for a cigarette which I didn’t have anyways. Overall it was a nice experience. Thanks to the manager and young front desk lady who helped me check in without getting annoyed.

It was very clean and the staff were friendly. Despite how the outside looks , inside was lovely. They gives you your deposit back at checkout once your room is cleared my the staff.

From the moment we walked into our room I was not thrilled. The room was still dirty, floors not swept or vacuumed. The whole trip the room had a musty smell. Our TV remote was covered in grease and didn’t work. When bringing it to the front desk, the staff says “oh no, someone spilt stuff all over it, it’s dirty” when it clearly was. The A/C unit was covered in dust like they never clean that. The one headboard was barely attached to the wall. The linens were stained and dirty and had other peoples hair in them and there were burn holes for a “non-smoking facility”. The bathroom had mold from the vent not working and there was a I can’t tell you how old bar of soap on the top ledge/molding of the shower. 2 out of our 3 nights our key did not work. The cleaning service did not empty our fu