Hampton Inn & Suites Charlotte Airport Lake Pointe

Close to the airport and free shuttle. The wait for a shuttle was a little longer than we'd expected. The driver could have made a full loop to and from the airport a couple of times in the amount of time we waited. When it did arrive, it had the name of 3 properties on the side of the shuttle. We were a party of 4. When we exited the shuttle, there was still a woman on the shuttle who the driver had thought was with us. She had to tell him she needed to be dropped at another hotel. The driver acted surprised and I guess he ended up taking her but it was weird the way she seemed to have to sort of "argue" the driver into this. Maybe he was just zoned out and didn't understand what she was asking for. I felt bad for her, alarm was rising in her as the driver seemed to be just consi

We really enjoyed the room layout and comfort. Very clean, good size tv and small refrigerator. Good breakfast and hotel staff extremely friendly and courteous.Wow! Great location and shuttle to the airport 24/7. We highly recommend Hampton Inn Suites at Charlotte Lake Pointe.

The hotel itself was nice enough… I hate the parking situation that is becoming a common thing at a lot of hotels. PMC Parking (with the QR code) is such a pain! When I’m traveling for work, working long days… the last thing I want is another task at the end of my day and another expense to have to itemize on my expense reports. Just get rid of PCM and directly bill the parking. Also, this isn’t a location that would’ve charged for parking a few years ago. If it wasn’t for PCM I’d rate the hotel a 4+… I give PCM a “0”

Needed a place to sleep after our flight was cancelled. Stressed and exhausted at 1 AM. Ashely answered the phone with kindness and answered all of our questions. The shuttle was quick and easy and the rooms were very clean. Kathy was so sweet at checkout. An amazing experience after the chaos of the airport.

Pleasantly surprised at how clean and new this hotel is. I only stayed for one night on a Monday. It was more expensive than it stated on my google search when I got there and booked the room. It was 169.00 for the King room. I've paid much more and been disappointed. We left too early to have breakfast but the room was spacious, clean, good linens, bed was a little firm but comfortable, small fridge and nice to have the couch. Bathroom very spacious, large shower and super clean. I appreciate the small ledge in the shower for shaving legs and the full size products in the shower. I hate opening all those little bottles. I would have given 5 stars but I really like to have a bathrobe so that was a bummer...also making guests pay for parking on an app seemed like a ridiculous money grab. Bu