Super 8 by Wyndham Allentown

A frustrating and disappointing experience, completely far from what any guest should expect. From the moment I arrived, the receptionist’s attitude was unacceptable. She didn’t just throw the keys and access cards on the counter with clear disrespect — each time I approached her to report the issues with the rooms, she laughed sarcastically, showing no professionalism, empathy, or willingness to help. The moment you walk into the hotel, you’re met with a strong and unpleasant odor, completely unacceptable for a place that should feel clean and welcoming. I was moved to three different rooms, and each one was in worse condition than the previous: • Bed bugs on the beds. • Cockroaches crawling on the walls. • Bathrooms visibly dirty, with hair on the floor and in the shower. • Sheets stai

Very bad experience. Rooms are barely maintained with faulty equipment. We had to request a new room because our original room’s TV died immediately after turning it on each time. The second room had a TV with defective HDMI ports so i couldn’t use my firestick or anything else as well. When doing the online check in, including the security deposit, you’re still forced to do that entirely again in person, so don’t bother doing it online.

Positive: Cannot even answer. We never stayed at the hotel. 2 rooms we saw were absolutely disgusting and unfit for guests to stay in Negative: When we arrived we went into our first room. The stench was horrible. Smelled like pure mildew. The shower had black mold all around the edges. The drain was filled with clumps of black hair. Cockroaches crawling all over bathroom. 2nd room just as bad.

Roaches, rats, mold, mildew. Unsafe on a weeknight. Was accosted in parking lot. Rat traps in halls. Opened the door to room, which reeked. Turned around to close the door and it was covered with roaches. Did not put my bag down, smashed a roach, went back to the front desk, was given a receipt saying that my deposit would be refunded and then spent hours trying to locate a room in a town that was sold out for sporting events. Ended up paying hundreds more.||Never received the refund. Took it up with Wyndham. Wyndham says it has nothing to do with this hotel, that they're a franchisee. It's been a nightmare badly handled by both Wyndham and my bank.

Terrible experience. My wife and I checked in to our first room. The second we opened the door the stench was unbearable. Smelled like straight mold. The shower had black mold all along the edges. There were clumps of hair in the drain and roaches crawling on the floor of the shower. The provided another room. Smell was better but the second we switched the light on there were several roaches crawling on the wall. We did not feel comfortable staying there and demanded a refund. They are refusing to give a refund due to their cancelation policy. This is not a cancelation!!!! They could not provid a safe, sanitary room that was suitable for a human being to stay in.