Staybridge Suites Houston - Humble Beltway 8 E by IHG

Stayed here just to avoid a long drive in the way morning for a super early flight home. ||Super clean and nice rooms. No weird smells (which I'm finding is a thing unfortunately)... good layout. ||I personally love that they have Dove bath products and actual hand soap, not a bar. ||The kitchen is nicely stocked, and I like the pool view. ||I'd definitely book again.

THIS location is great!! After a hotel experience that was so bad I was willing to search for another one for the night this hotel was all I could’ve hoped for. As soon as you enter the lobby is welcoming and decorated. Staff made everything super easy. Going up to the room the elevator smelled good and the stainless steel was polished. The hallways were super clean and no smell was noticed. Inside the room smelled like fresh linen and was full of everything we needed. I will be coming back to this chain and if I’m in Houston this location. It is very close to stores, CVS, IAH, and restaurants.

It's a nice room. Clean and big. I got a 2 bedroom suite. That being said....it has LOTS OF ISSUES. 2 of the tvs are blue.....literally blue hued. Something they couldn't fix so they gave us points. Not what we wanted. Also, lots of broken outlets, 2 microwaves? (Why not just get rid of the non working one?) The living room couch is unsitable. It does fold into a bed but if the actual beds (and pillows) in this room are terrible, I don't need to try the pullout bed. I will say they have a nice morning bfast set up and the staff is nice. Update: I forgot to mention the iron that was affixed to the wall that fell from the wall (like detached from the dry wall) and cut my husband's ankle. The front desk keeps saying they're going to give us points for the inconvenience. They were supposed to

The rooms are kept clean and the lightning is perfect. Unfortunately, in my room the floor tiles were coming off and the bathroom had some stains (like from moisture). Also, the front desk clerk at my check out was new and had trouble printing my bill. She did not even offered it, I had to remind her. She needs more training and hopefully next time the process will be smoother and she does not seem as stressed/scared by the process. Social night were good, but it would be nice to have a second batch or some more snacks.

Front desk member Josie was very accommodating after oversight with my reservation. She’s an uber professional and takes pride in making the stay as convenient and courteous as possible.