SpringHill Suites by Marriott Phoenix Glendale/Peoria

Blatantly Dishonest and Unprofessional Conduct I stayed at the SpringHill Suites by Marriott Phoenix Glendale/Peoria in February 2026 for a five‑night reservation. What occurred during my stay was not just inconvenient—it was dishonest and completely unacceptable. At 6:00 a.m. on day four, I contacted the front desk from my room and spoke with Lionel (to the best of my memory). I asked whether I could cancel the final night without any fees. He explicitly told me yes, confirming that canceling before 9:00 a.m. was perfectly fine and that I would only be charged for four nights. I reconfirmed with him that there would be no early checkout fee, explaining that I intended to rebook at another Marriott property closer to my conference. He reassured me multiple times and stated the corrected

Great location, close to State Farm Stadium with lots of restaurants nearby. Also Costco and Sam's Club are walking distances as wells as great shopping. Rooms are clean and functional. Housekeeping is every other day. The free breakfast was good. The signage for the hotel is not very good and the hotel is hard to see from the major streets.

Positive: It was awful! They were doing construction and nothing worked! The pool looked nothing like the pictures, my nephew was hit on the head by a metal bar by the pool because it wasn't secure. Negative: Construction starting at 4am, it was an awful experience.

The front desk staff were professional and gracious. Checkin was quick and easy. The room had a very comfy bed, so welcoming for a weary traveler. The shower was like a gentle rain shower. So spa-like and relaxing. The room was clean, the linens, fluffy and soft. If finding some place to eat is a problem for you, not here, This hotel is surrounded by restaurants of every type. You can literally eat your way through a visit. Also, if you like to shop, the mall shares the same parking lot! The location was easily accessible as it is right off the 101 Loop. The hotel was overall quiet as I believe visiting season is winding down. I will return.

I stayed at the SpringHill Suites for 10 days. At the time of my stay, the hotel was doing a lot of renovations. I was told that the room I was given was newly renovated and the breakfast area reopened a couple of days into my stay. It would have been nice if there was a notice of renovations on the website before booking. For a few days, the automatic doors were blocked and the workers had to move their equipment to allow me to move my car as I left. The room was very large, clean, and had an amazing air conditioner. There was also a wet bar area with a mini fridge, sink, and microwave. The built in desk was also very nice and convenient. The room also had 2 TVs; though they were located very close to each other which would have made watching them at the same time difficult. The air co