Renaissance Phoenix Glendale Hotel & Conference Center

Mike was an outstanding cocktail hour bartender and absolutely elevated our event. He was professional, friendly, and incredibly efficient, even with a steady crowd. Drinks were consistently well-made, service was smooth, and he kept things moving without ever making guests feel rushed. Beyond great cocktails, Mike brought a great energy, approachable, upbeat, and clearly experienced in handling event flow. Multiple guests commented on how great the bar service was, which says everything. He was a key part of making the event feel polished and well-run. Highly recommend Mike for any event! He’s a true pro and a pleasure to have behind the bar.

Was planning on a stay but the person I’m visiting had a medical emergency and I’m now flying to see them elsewhere. Front desk manager was quite rude when I called to see what options we would have for canceling it. I know it was a non refundable, but there are also extenuating circumstances and most hotels are compassionate in those cases. |I couldn’t even get through to the general manager to try pleasing my case.

Positive: Proximity to the stadium Negative: Valet parking it was hard to figure out what they wanted me to do as far as pay for it online and stuff like that it was just bullshit. I like just handing them the money and walking away next time I’ll just park myself.

***THIS REVIEW IS FOR THE CONVENTION CENTER ONLY!*** The location is really good. There is a lot going on within walking distance, although I did not partake in any of it or stay at the hotel. I was here for only for the convention and stayed at a different hotel. Overall, it was nice. The food was acceptable, however the soups were not very appetizing. The service from the staff was really good, but to be honest, I didn't need to interact much with staff. The AV equipment is challenging; the video over internet kept freezing and almost every session I attended had audio issues where the mics kept cutting out. It was particularly difficult when I attended the session where the speaker was attending via the web. Constant freezing of video and audio was very difficult to ignore. Lastly, and

I attended a conference at the hotel January 21-23, 2026. I did not stay at the hotel so this review is specifically about the meals and breaks that were provided by the catering staff led by Ludevina. The food was excellent, probably the best selection and quality I have had at a conference in a very long time. Every meal and every break had something delicious for us to enjoy. Thank you very much Ludevina!