SpringHill Suites by Marriott Dallas DFW Airport East/Las Colinas Irving

Words cannot express how great this hotel is!!! I came here on business, never been to Texas before. The shuttle drivers are absolutely AMAZING!!!! My first experience was with Jon the shuttle driver and HE IS THE SWEETEST MAN I HAVE EVER MET! He truly went above and beyond got me to my training, showed me the area and gave me recommendations, made sure I got everywhere safely. Raul was next and he was so great and accommodating. Gave me all the best recommendations on things to do in the evenings and got me everywhere safely. And then Jamal on the overnight was super great and accommodating too. These men deserve a raise and more. I have never had such good hospitality. Breakfast is great, my room was great. Nice location! I will be back! Thank you Spring Hill!!!

Positive: Location, near highway and restaurants. Negative: ROACHES, and poor customer service. Due to multiple roaches running across the floor, I checked out at 10:30pm. The front desk person said "all I can do is check you in & check you out". My refund request was denied without any sort of apology whatsoever.

Spent two nights here waiting out the storm to fly out of DFW. Hotel is only 4 miles from the airport. This entire staff — night desk crew, daytime front desk, shuttle drivers, breakfast attendants, housekeepers, and absolutely everyone here is so kind and welcoming, and from spending almost three days here, it's clear they take care of and respect one another as well. The rooms, lobby, and facilities are spotlessly clean. They also provided rooms for their staff to stay over to keep them safe and out of the storm. If I'm ever stuck in Dallas again, this would be my first choice of places to stay. My heartfelt thanks to every one at this hotel for making an unexpected multi-night stay during an unprecedented storm as comfortable and restful as a planned vacation. I'm immensely appreciative

I really had a good stay. Everything was beyond expectation. Front staff are really welcoming. Rooms are cleans and nice. I love how welcoming their staff are. Breakfast was good. Shuttle service is a plus. I was traveling out of state so i didn’t need to rent.

Had a wonderful stay at Springhill Suites. Highly recommended, you will love your stay here. Want to give a big shout out to house keeping. They made sure I was well taken care of. Came back to a fresh room with fresh towels and clean bathrooms. Also, to Karla our bartender, she made us feel at home, very nice, great smile 😃, and exceptional customer service. And last want to give shout to front desk and shuttle driver. I had woken up late and my team left without me. Staff took care of that by offering a ride to my destination. Thank you all for a great stay. I will definitely stay here again.