Sheraton Stonebriar Hotel

We really enjoyed our stay with the help from DeMarcus at the Customer Service desk. Our family or Platinum Bombay members and we have never received such an excellent service in all the years we have traveled with Marriott. Please recognize this gWe really enjoyed our stay with the help from DeMarcus at the Customer Service desk. Our family or Platinum Bombay members and we have never received such a excellent service in all the years we have traveled with Marriott. Please recognize this gentleman for his good work

Positive: The best sleep I had at a hotel at a long time. I did not get the name of the person checking me in but he was very nice, welcoming, polite and answered all my questions and needs. Great work. Thank you Negative: ""

I think that the breakfast voucher situation could be handled better, but Avery at the front desk turned my experience around and made my kids smile by handing them toys at the front desk, would stay here again!

DeMarcus is the best customer service rep we have ever seen. I thought he was the manager. He got such a great job. If you’re staying in the area make sure you come stay at this Marriott just to receive the best customer service from DeMarcus.

I want to recognize Demarcus for his outstanding service. He went above and beyond to help me during my stay. Everyone was polite, professional, and made sure guests were taken care of. It’s always nice to see people who take pride in their work.