Rosewood Hotel Portland Gresham

BEWARE. We booked this hotel through our credit card company where it clearly said pets were allowed. When we arrived, they told us we could not stay there because we had a dog. I showed them where it said pets were allowed and the person at the front desk had to call two managers, who said they would not honor it. They did say they would approve a refund of the booking, but every time our credit card company tries to get in touch with them to confirm they are unavailable. We are still waiting on our refund. Also, while I can't speak to the condition of the rooms I can say that the vibe outside was sketchy, and there's a prominent display of their security system at the front desk. When you go to the front desk there's lots of unwelcoming signs and you have to stare at a recording of your

If I could give Rosewood a zero or a negative star rating, I would. Against all reason, I decided to book a one week stay even after disregarding the negative reviews. I checked in and Tamyra who worked the desk was fine, no complaints regarding her. After checking into my room, I was greeted with an intense odor of heavy cigarette smoke. As if someone had smoked just 30 minutes before my arrival. After inspecting the room and realizing I couldn't deal with it, I asked to be moved which Tamyra obliged and apologized. After checking into the second room on the first floor, I noticed the window was cracked and there was a hole which appeared to be from a bullet. On the window sill, I found 3 bloody fingerprints. I immediately decided that I could not stay as a solo female traveler, no matter

It was okay. The wifi was super fast! The refrigerator worked. The microwave worked. The water was nice and hot. The shower was okay. The parking lot was nice to have. The bed was comfy and the sheets and blankets and pillows were nice and clean. Comfy too. The heating worked very well. Did not try the AC. The celing in the bathroom had yellow stain spots and dripped after a shower unless the door was left open. I fixed the toilet because it was not filling up after flushing. Stains on the bathroom counter. The bathroom sink had a crack in it. There was a very strange smell in the air. The bathroom door had a broken latch so it did not close. The mirror had fallen off the wall and was laying on the dresser not put back up. The carpet floor was sticky.

Positive: It has kitchens and they provided us with some dishes. It is close to the hospital. Negative: The rooms could have been a little cleaner. It wasn't bad but there was some dust in the corners and the top of the refrigerator was dirty. The sheets were stained. I don't think were dirty. Just stained. This was not a pleasure trip.

If you need a bed and a shower and nothing else this is perfect. Many sketchy people hanging out in the parking lot make it scary to travel outside after checking in. Going to the store and stepping outside to smoke felt like a journey through Babylon having to get to and from their parking lot to the hotel. The price reflects the amenities and the bells and whistles or the lack their of