Dossier Hotel

Exceptional customer service! Micah is a customer service master. I am so astounded to find his generous smile and efficient check in. The room was nice but I struggled with the mini fridge in the cabinet. Very hot water and nice, clean shower. There was a full size tub. Calls to the front desk for coffee was promptly delivered. Thanks for a comfortable stay. See you next time.

It was an older, but decent hotel. Good location downtown. Max line 2 blocks away, so that's great for commuting to and from the airport. The hotel is older but maintained pretty well. The Alder restaurant has a nice happy hour every day and food is quite good. Restaurant and hotel staff were friendly and willingly helpful.

Positive: The staff are the friendliest we've ever met. Starting with the Valet and staff at the front desk, we were greeted with such hospitality I doubt that we will stay anywhere else while visiting Portland again! Plus, the rooms are great! Negative: No fan in the bathroom. Ice machine on even floors only was inconvenient. Had I known this I would have requested to be on an even floor.

It was very nice place to stay. Clean and also very good location. Recommend

Great staff let me hide in the lobby for a while, even gave me a cherry coke and a snack. Clean environment, friendly folk, and a good spot in the city for a fun trip. I recommend every time!