Riviera Hotel

It sucked. Bed bugs in my bed, front desk guy RUDE. and the room wasn't clean when I come in. Outside was so loud. I couldn't sleep until 2 in the morning.

Room appeared clean and neat. Front desk staff was friendly and very helpful. Deposit was not explained until check in.. also room deposit was 250$ I have stayed in 5 star rooms for less. I also didn't like that I had to pay 20$ for parking

I will still give them 5 stars. I came to the USA with my family with three children and we had no money at all, only $400. We arrived at this hotel from Newark airport at night at about 2 AM, we had not slept for two days, I knocked on the door and the guy who opened the door said that there was no check-in at night and we had to wait until 11 AM. Then I asked to let us in and he did. We slept in the lobby on the couch and it was very good. Then at 11 AM we rented a room and had a good rest. There is a strange area there and it looks dangerous, but we walked there and had no problems. I just want to say thank you, it was the first place in the USA that took us in and it helped us.

My agent booked me this hotel a year ago after I told them to find the cheapest one. I will live to regret it for the rest of my life. I was completely horrified by what I saw when I arrived at this hotel. It looked more like a run down apartment building with people that looked like they were on drugs or just looked extremely shady, and the environment was just overly bad. The other hotels were booked for at least a couple more hours so we were forced to sleep in this dump. The bathrooms were horrific. We couldn’t wait to leave early the next day when a much better hotel told us they had an opening. I hear the building is now a homeless shelter. Good call, because that dump is NOT a hotel and should NEVER be called that. Never again 😡

All I know is they're housing transient people who need all the help they can get. Wish they got everything they needed to provide the best care, but the best care isn't a real thing. It was something I imagined. At least they have a place to be. Sometimes, that alone has to be enough.